Telephone Operator Jobs | Find The Best Telephone Operator Jobs

Select a State

Top Telephone Operator Jobs:

Telephone Agent 1 Part-Time - new

Iselin , NJ

The Provident Bank

Iselin, NJ Provident Bank, a multi-billion dollar NJ based bank, is seeking outgoing individuals for part-time telephone agents in our call center located near the Metro Park train statiion in Iselin NJ. Qualified candidates

Job Details

Posted 2 days ago Iselin, NJ Provident Bank, a multi-billion dollar NJ based bank, is seeking outgoing individuals for part-time telephone agents in our call center located near the Metro Park train statiion in Iselin NJ. Qualified candidates must have exceptional oral communication skills. Bi-lingual Spanish required . Hours are Monday-Friday 2 p.m. - 7 p.m. with rotating Saturdays 9-2. Paid training is provided . POSITION SUMMARY Under close supervision, this position responds to basic customer inquiries regarding deposit and loan accounts as well as services offered by the bank. Agent will need to reach individual service goals and minimum sales goals. This is the less experienced of the 2 levels. Incumbent is expected to handle routine and basic duties of the job. MAJOR JOB RESPONSIBILITIES Independently responds to customer inquiries regarding all loans and deposit accounts ensuring security procedures are not breached. Resolves customer concerns and distributes all relevant data gained from call center contacts to appropriate departments by using email and queues. 25% Independently responds to customer inquiries regarding the Bank's online banking, bill pay services and ATM and debit card services, including reviewing transactions, identifying merchants, resetting pins and passwords, Regulation E inquiries and general research of paid items. Ensures security procedures are not breached and all relevant information gained from call center contact to appropriate departments by using email and queues. 25% Reaches or exceeds individual’s sales goals. 20% Meets or exceeds individual service including but not limited to 24 hour follow-up, adherence to schedule, call monitoring scores and unavailable time. 20% Processes and prepares for mailing loan by phone applications and regulatory documentation. Coordinates loan closings with clients and branch management. 5% Stays abreast of any new and/or changes to existing bank and department policies and procedures, products, services and marketing trends to ensure customer satisfaction 3% Performs other related duties. 2% SUPERVISORY RESPONSIBILITIES None. SKILLS AND TRAINING Good interpersonal and verbal communication skills. Ability to read and interpret scripts, safety rules operating and maintenance instructions and procedure manuals. Ability to listen and communicate effectively on the phone. Ability to sell and/or make appointments and/or obtain qualified leads by telephone. Basic knowledge of keyboard and PC skills. Ability to add, subtract, multiply and divide monetary units and to perform arithmetic operations with the use of a calculator. Ability to work scheduled hours. EDUCATION High school diploma or GED WORK EXPERIENCE 0 - 2 years LICENSES AND/OR CERTIFICATES Licenses and Certifications Expiration Date None WORKING CONDITIONS Work is typically performed in an office environment. Noise levels are usually moderate. HAZARDS The hazards are mainly those present in a normal office setting. This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and LGBTQ

Telephone Agent Part-Time - new

Iselin , NJ

The Provident Bank

Iselin, NJProvident Bank, a multi-billion dollar NJ based bank, is seeking outgoing individuals for part-time telephone agents in our call center located near the Metro Park train statiion in Iselin NJ. Qualified candidates

Job Details

Posted 4 days ago Iselin, NJProvident Bank, a multi-billion dollar NJ based bank, is seeking outgoing individuals for part-time telephone agents in our call center located near the Metro Park train statiion in Iselin NJ. Qualified candidates must have exceptional oral communication skills. Bi-lingual Spanish a required. Hours are Monday-Friday 8 a.m. - 1 p.m. with rotating Saturdays 9-2. Paid training is provided.POSITION SUMMARYUnder close supervision, this position responds to basic customer inquiries regarding deposit and loan accounts as well as services offered by the bank. Agent will need to reach individual service goals and minimum sales goals. This is the less experienced of the 2 levels. Incumbent is expected to handle routine and basic duties of the job. MAJOR JOB RESPONSIBILITIES <div> Independently responds to customer inquiries regarding all loans and deposit accounts ensuring security procedures are not breached. Resolves customer concerns and distributes all relevant data gained from call center contacts to appropriate departments by using email and queues. 25% </div><div> Independently responds to customer inquiries regarding the Bank's online banking, bill pay services and ATM and debit card services, including reviewing transactions, identifyingmerchants, resetting pins and passwords, Regulation E inquiries and general research ofpaid items. Ensures security procedures are not breached and all relevant information gained from call center contact to appropriate departments by using email and queues. 25% </div><div> Reaches or exceeds individual s sales goals. 20% </div><div> Meets or exceeds individual service including but not limited to 24 hour follow-up, adherence to schedule, call monitoring scores and unavailable time. 20% </div><div> Processes and prepares for mailing loan by phone applications and regulatory documentation. Coordinates loan closings with clients and branch management. 5% </div><div> Stays abreast of any new and/or changes to existing bank and department policies and procedures, products, services and marketing trends to ensure customer satisfaction 3% </div><div> Performs other related duties. 2% </div>SUPERVISORY RESPONSIBILITIES None.SKILLS AND TRAINING Good interpersonal and verbal communication skills. Ability to read and interpret scripts, safety rules operating and maintenance instructions and procedure manuals. Ability to listen and communicate effectively on the phone. Ability to sell and/or make appointments and/or obtain qualified leads by telephone. Basic knowledge of keyboard and PC skills. Ability to add, subtract, multiply and divide monetary units and to perform arithmetic operations with the use of a calculator. Ability to work scheduled hours. EDUCATION High school diploma or GED WORK EXPERIENCE 0 - 2 years LICENSES AND/OR CERTIFICATES Licenses and Certifications Expiration Date None WORKING CONDITIONSWork is typically performed in an office environment. Noise levels are usually moderate.HAZARDSThe hazards are mainly those present in a normal office setting.This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and LGBTQ Associated topics: business, dealer, gerber, inbound, inside sales representative, insurance, life insurance, marketing, sales representative, telephone

Call Center Telephone Operator - Palo Alto, CA - new

Palo Alto , CA

Project Hired

Job Description: Telephone Operator – Full-time, Day Shift-Palo Alto- A complete online interview will be required to be considered. -

Job Details

Posted 17 hours ago <h3>Job Description</h3><div>Telephone Operator – Full-time, Day Shift-Palo Alto- A complete online interview will be required to be considered. - Bring your talent, passion, experience and commitment to excellent customer service to Project HIRED as a Telephone Operator. Telephone Operator’s answer calls that come into a switchboard in a veteran medical call center environment. The Call Center fields calls 24/7, 365-days per year.The Telephone Operator is a part time, nonexempt position reporting to the Site Supervisor. Qualified candidates must be able to pass a Federal Security screening and background check in order to work at a VA Call Center facility.Note: This position is classified as Ability One, and preference will be given to those applicants who have a qualifying disability.Job Overview: The VA Call Center operates on a 24 hour/7 day per week basis in a medical call center environment. The typical shift of 4 - 8 hours includes answering incoming calls, getting an accurate understanding of what the caller needs, and providing the correct assistance in a timely manner. The operator routinely uses a computer to look up information and document action taken when necessary. The nature of the job, regardless of the shift, is that an operator handles a variety of calls. including: routine connections to a third party, callers who need assistance with information and referral, irate callers, callers in significant emotional distress, or callers who have some sort of emergency. It is part of the operator’s duties to effectively respond to all calls including contacting and/or dispatching the appropriate emergency response personnel, as needed.Essential Job Functions· Answer incoming calls courteously and accurately, transfer callers in a clear and prompt manner to appropriate departments· Research and find extensions for patients and employees· Assist employees, patients, and associates in finding correct location and number to fit their needs· Announce critical messages on the overhead paging system· Be available for all shifts, 24 hours/day, 7 days.· Answer Emergency lines and dispatch appropriate staff (Emergency Response Team, Security, Ambulance, etc.) at some facilitiesDesired Qualifications· Experience handling high volume incoming calls in a call center, hospital or hotel environment preferred· Effective interpersonal, phone, and customer service skills· Effective problem solving and organizational skills· Ability to remain calm under pressure in emergency situations or with agitated individuals· Communicate effectively in English, both in oral and written form· Previous telephone, customer service or medical office experience· Computer skills: MS Office, light typing/keying; filing; office practices· High School Diploma, GED, or equivalentPhysical requirements needed to perform the essential functions of this job, with or without accommodation: · Hearing and talking on the telephone and in person; sitting, pinching and finger flexion are required constantly (over 3/4 of the workday)· Moving items on desk or moving self on premises, pushing, and pulling are required occasionally (under 1/4 of the workday)Project HIRED, a 501(c)3, not-for-profit organization, maintains a single vision: to be a significant force for the employment of individuals with disabilities until the need no longer exists. Our mission is "To assist individuals with disabilities to gain and to sustain employment.", and we have been engaged in supporting the employment of people with disabilities since 1978. Our clients represent a diverse spectrum of abilities and disabilities—and we are committed to serving each one with services, programs, and support uniquely tailored to their needs. For more information about Project HIRED, view our website at http://www.projecthired.org/.Project HIRED is an Equal Opportunity Employer and an Affirmative Action employer.Severely disabled veterans and severely disabled non-veterans are urged to apply.</div><h3>Company Description</h3><div>Project HIRED is a 501(c)(3) nonprofit organization based in San Jose, CA with a mission to assist individuals with disabilities to gain and to sustain employment. Project HIRED was created with the commitment to empower job seekers to above all, focus on ability.</div>

Telephone Operator/Csr - new

Brooklyn , NY

Answerone, Inc

Job Description: Brooklyn Answering Service is looking for operator candidates with strong communication skills to answer client’s incoming calls and take complete and accurate messages.We handle

Job Details

Posted 17 hours ago

Call Center Telephone Operator - San Francisco, CA - new

San Francisco , CA

Project Hired

Job Description: Telephone Operator – Full-time, Day Shift-San Francisco - A complete online interview will be required to be considered. -

Job Details

Posted 17 hours ago <h3>Job Description</h3><div>Telephone Operator – Full-time, Day Shift-San Francisco - A complete online interview will be required to be considered. - Bring your talent, passion, experience and commitment to excellent customer service to Project HIRED as a Telephone Operator. Telephone Operator’s answer calls that come into a switchboard in a veteran medical call center environment. The Call Center fields calls 24/7, 365-days per year.The Telephone Operator is a part time, nonexempt position reporting to the Site Supervisor. Qualified candidates must be able to pass a Federal Security screening and background check in order to work at a VA Call Center facility.Note: This position is classified as Ability One, and preference will be given to those applicants who have a qualifying disability.Job Overview: The VA Call Center operates on a 24 hour/7 day per week basis in a medical call center environment. The typical shift of 4 - 8 hours includes answering incoming calls, getting an accurate understanding of what the caller needs, and providing the correct assistance in a timely manner. The operator routinely uses a computer to look up information and document action taken when necessary. The nature of the job, regardless of the shift, is that an operator handles a variety of calls. including: routine connections to a third party, callers who need assistance with information and referral, irate callers, callers in significant emotional distress, or callers who have some sort of emergency. It is part of the operator’s duties to effectively respond to all calls including contacting and/or dispatching the appropriate emergency response personnel, as needed.Essential Job Functions· Answer incoming calls courteously and accurately, transfer callers in a clear and prompt manner to appropriate departments· Research and find extensions for patients and employees· Assist employees, patients, and associates in finding correct location and number to fit their needs· Announce critical messages on the overhead paging system· Be available for all shifts, 24 hours/day, 7 days.· Answer Emergency lines and dispatch appropriate staff (Emergency Response Team, Security, Ambulance, etc.) at some facilitiesDesired Qualifications· Experience handling high volume incoming calls in a call center, hospital or hotel environment preferred· Effective interpersonal, phone, and customer service skills· Effective problem solving and organizational skills· Ability to remain calm under pressure in emergency situations or with agitated individuals· Communicate effectively in English, both in oral and written form· Previous telephone, customer service or medical office experience· Computer skills: MS Office, light typing/keying; filing; office practices· High School Diploma, GED, or equivalentPhysical requirements needed to perform the essential functions of this job, with or without accommodation: · Hearing and talking on the telephone and in person; sitting, pinching and finger flexion are required constantly (over 3/4 of the workday)· Moving items on desk or moving self on premises, pushing, and pulling are required occasionally (under 1/4 of the workday)Project HIRED, a 501(c)3, not-for-profit organization, maintains a single vision: to be a significant force for the employment of individuals with disabilities until the need no longer exists. Our mission is "To assist individuals with disabilities to gain and to sustain employment.", and we have been engaged in supporting the employment of people with disabilities since 1978. Our clients represent a diverse spectrum of abilities and disabilities—and we are committed to serving each one with services, programs, and support uniquely tailored to their needs. For more information about Project HIRED, view our website at http://www.projecthired.org/.Project HIRED is an Equal Opportunity Employer and an Affirmative Action employer.Severely disabled veterans and severely disabled non-veterans are urged to apply.</div><h3>Company Description</h3><div>Project HIRED is a 501(c)(3) nonprofit organization based in San Jose, CA with a mission to assist individuals with disabilities to gain and to sustain employment. Project HIRED was created with the commitment to empower job seekers to above all, focus on ability.</div>

Telephone Operator - new

Orlando , FL

Holiday Inn Orlando-Disney Springs™ Area

Job Description: You’re the hub of information for the hotel. You’re also the critical touch point when emergencies rear. Often the first impression and without the benefit of visual cues, you effortlessly

Job Details

Posted 17 hours ago

JOB INDUSTRIES

JOB INDUSTRIES

JOB INDUSTRIES

Featured Resume Tips

Resume Tips

More Tips

COVER LETTER BUILER

COVER LETTER TIPS

Cover Letter Job Industries

Letter Sample Categories

Interview Game Plan

Free Video

Interview Videos

Interview Categories

Industries

Job Interview Tips

Featured Interview Questions:

Job Search Top Cities

Job Search Top Industries

Job Search Top Companies

Job Tips

Top Industries

Quintessential by livecareer

I Am A Student

I Am A Career Changer

I Am A Job Seeker

Top Job Descriptions

Select a State

Top Telephone Operator Jobs:

Telephone Agent 1 Part-Time - new

Iselin , NJ

Telephone Agent Part-Time - new

Iselin , NJ

Call Center Telephone Operator - Palo Alto, CA - new

Palo Alto , CA

Telephone Operator/Csr - new

Brooklyn , NY

Call Center Telephone Operator - San Francisco, CA - new

San Francisco , CA

Telephone Operator - new

Orlando , FL