Zero Defect Agent (A3, 3Rd Shift)

DHL Express Erlanger , KY 41018

Posted 4 days ago

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today

DHL is hiring a Zero Defect Agent to work in our CVG Hub in Erlanger, KY. This role will be responsible for helping to monitor and review the execution of all policies and procedures in line with DHL's Global Standard Operating Platform pertaining to the Shipment Movement sub-process. Additionally the role will take an active part in training operational staff members as to further the organizational knowledge of all departments in scope of Global SOP to best meet customer and internal requirements. The role will also gain a working knowledge of First Choice and be involved in monitoring and executing various continuous improvement initiatives in the Hub and Airside Operation.

Tasks and Accountabilities:

  • Develop strong knowledge of the Global Standard Operating Platform

  • Develop working knowledge of First Choice, GEMBA, and 5S concepts

  • Perform daily 'Zero Defect' audits to review process compliance and checkpoint visibility

  • Lead GEMBA and 5S Walks

  • Review CCTV for quality in Operations processes

  • Develop ability to facilitate training sessions as required

  • Assist in Global SOP activities including all local, country, and global reviews occurring at CVG Hub

  • Assist in driving a 'Living Global SOP' culture

  • Works closely with Operations Management Team to provide quality and performance support as required

Ability to work 3rd shift, weekends, & holidays as necessary

Skills and Qualifications:

  • Strong operational knowledge of CVG Hub processes and procedures

  • Communication skills, both verbal and written

  • Computer skills, Microsoft Office (Excel, PowerPoint, Word, Outlook) required

  • Research skills and analytical thinking

  • Public speaking or facilitation skills recommended

  • Professional demeanor and appearance

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Facts and Figures

  • Travel Required

none


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Ocnt Group Agent (A3 3Rd Shift)

DHL Express

Posted 2 days ago

VIEW JOBS 4/3/2020 12:00:00 AM 2020-07-02T00:00 What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today… We currently have a need for a CVG OCNT Group Agent at our CVG Hub in Erlanger, Kentucky. This role will primarily be responsible for supporting the OCNT Group using advance levels of containerization, checkpoints and reporting. Key Accountabilities * Provides in-depth containerization support for the Hub. * Produces accurate reporting for the operation team. * Supports the field for data and containerization. * Provides accurate outbound manifesting of express shipments departing the Hub. * Provide accurate checkpoints on shipments transiting CVG. Key Requirements * 3 years' experience in logistics, transportation, warehouse or industry related field preferred * Previous operations experience * Experience with OCNT manifesting procedures, DCVS3, NPTS, WCC, etc * Ability to multi-task in a fast paced express environment * Strong PC Skills with data entry back ground * Advanced Level Skills in MS Word and Excel * Strong communication (oral and written) skills * Flexible shift schedule and availability for weekend shifts * Ability to lift 50 lbs * Schedule- Wednesday-Friday: 11:00pm-9:00am and Sunday: 8:00pm-6:00am DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Facts and Figures * Travel Required none DHL Express Erlanger KY

Zero Defect Agent (A3, 3Rd Shift)

DHL Express