Yogurt Mountain General Manager-(Store#3575)

Books-A-Million, Inc. Lakeland , FL 33810

Posted 2 months ago

Job Description:

Reporting to the General Manager is responsible for opening and closing store procedures and acts as the Manager on Duty. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, lead the daily cleaning of the store, and assist the other Management staff as needed.

Roles and Responsibilities

  • Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.

  • Sales of all products, offer point of sale initiatives including frequency programs and other company sponsored initiatives.

  • Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.

  • Recover the dining room during each shift, including, but not limited to: cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.

  • Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.

  • Other duties as assigned including, but not limited to: ordering and receiving shipment, closing/opening duties through following checklists, soft-serve machine cleaning, make bank deposits, assist in making weekly labor schedule, product prep duties and restroom cleanliness.

Job Requirements

Qualifications and Education Requirements

  • High School diploma or equivalent

  • Previous foodservice and management experience preferred

Preferred Skills

  • Computer skills and cash register skills

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time.

  • Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.

  • Must be able to lift objects up to 40 lbs. with or without assistance.

  • Must be able to communicate using speech, sight, and sound with or without assistive device.

  • Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

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Yogurt Mountain General Manager-(Store#3575)

Books-A-Million, Inc.