Ascendo Resources Atlanta , GA 30327
The Yardi Systems Administrator is an integral part of the Business Operations support of our organizations financial and operational systems. Reporting to the Chief Accounting Office Operations, the person in this position will have considerable autonomy to use their site level experience, systems knowledge, and creative talents to provide the best possible end user experience when using a property management or other related software system. At times, the person in this role will need to perform as a project manager to implement new business systems and upgrades. The person in this role may also be responsible for systems administration and for developing and delivering various training solutions for the systems in use.
Provide support of Yardi Voyager 7 SaaS including core residential, commercial, rent caf, leasing pad, advance accounting, fixed assets, advanced budgeting and reforecasting and financial modules.
Gain familiarity with existing systems to evaluate their effectiveness and identify or create new processes to improve productivity and workflow.
Draft specifications including the description of users needs, program functions, report designs, and steps required to develop or modify programs.
Set up and test integration with interface vendors.
Be responsible for organizational and other related systems support and maintenance tasks necessary for the successful operations of the system. These include:
Maintain all aspects of the system including creating, modifying, and maintaining user settings, profiles, custom menu sets, account trees, lists, and modules
Escalate critical issues to Yardi technical support, open and monitor support cases, act as the technical SPOC, monitor progress and follow up regularly to drive timely resolution
Test and lead testing efforts related to new functionality, new modules, and upgrades to existing modules including creating test plans, test cases and working to ensure a rigorous UAT process is followed by department managers
Become knowledgeable with company-specific property management and accounting business processes and needs; continually look for ways to leverage system capabilities to improve efficiency through workflow, automation, and process improvement
Partner with engineering to leverage existing ETL capabilities and identify opportunities and technologies to improve integration with internal systems
Create ad-hoc and regular custom reporting as needed
Act as a liaison between PAC, Yardi and other related vendors and hosting providers as well as to internal business operations
Perform quarterly user audit for auditors
Other Duties May Include:
Assemble project teams with business line input.
Prepare time and cost estimates for completing projects.
Manage project scope and meet commitments to users.
Develop and execute test scripts as an individual or part of a team
Coordinate and execute the implementation of new/updated organizational programs and modules.
Organize, schedule and report on meetings and progress.
Assure orderly transition to business lines upon project completion.
Develop and deliver training solutions for property management software programs by:
Assisting Operations to produce/update systems training materials as needed.
Assisting with maintaining training database.
Conduct training on organizational related topics on an as needed basis.
Other duties may be assigned.
Will pay for relocation for the right candidate.
Yardi Voyager 7 or Yardi