WSA Concierge

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Responsibilities:

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Your Mission

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As an WSA Concierge, you're the heart of our vibrant workspaces. Your goal? Deliver unforgettable experiences that inspire our tenants and make WSA the best place to work and play.

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Your Impact

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• Champion WSA's service standards, creating a safe, productive haven that sparks innovation. * * * * *
• Mastermind seamless operations, from amenity bookings, mail delivery and seamless access to our of our amenities. * * * * *
• Forge a sense of community, surpassing tenant expectations at every turn.

Your Partnerships * * * * *

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• Liaise with third-party operators like fitness centers, restaurants, and conferencing teams. * * * * *
• Collaborate to drive revenue, craft compelling programming, and market our amenities. * * * *

Your Touch * *

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• Design a warm, welcoming experience that wows tenants and guests alike. * * * * *
• Tap into tenant needs, working with our team to blow their expectations away. * * * * *
• Gather feedback, tackle issues head-on, and elevate our offerings. * * * * * *

Your Domain * * * * *

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• Command IT, vendors, and logistics like a pro. * * * * *
• Maintain pristine tenant areas, front-desks, bars, pantry, and storage areas. * * * * *
• Track supplies, budgets, and feedback like a hawk. * * * * * *

Your Stage * * * * *

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• Manage room bookings and inquiries with lightning speed. * * * * *
• Host dazzling tours and onboard tenants with ease. * * * * *
• Partner with property management to address every need. * * * * * *

Your Spotlight * * * * *

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• Collaborate with the WSA teams to craft engaging programming. * * * * *
• Oversee event logistics, ensuring a flawless experience. * * * * *
• Measure success, identifying areas to elevate further. * * * * *
• Connect tenants with all WSA services. * * * * *

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Your Wellness Focal Point

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Requirements

Qualifications:

• Customer Service Rockstar: 3+ years delivering exceptional service in luxury settings. You live for exceeding expectations! * * * * *
• Relationship Builder: Adept at fostering strong bonds with clients and partners. People love working with you! * * * * *
• Communication Pro: Your verbal and written skills are top-notch. You can tackle complex conversations with ease and grace. * * * * *
• Problem-Solving Wizard: You turn obstacles into opportunities with your quick, elegant solutions. No challenge too great! * * * * *
• Concierge Extraordinaire: Proven track record arranging transport, bookings, events, and insider tips like a pro. * * * * *
• Tech Savvy: Master of property software, Microsoft Office, and always ready to embrace new tools. * * * * *
• Multitasking Master: Juggle multiple tasks and deadlines with poise under pressure. You get things done! * * * * *
• Discretion is Your Middle Name:
  You handle sensitive info with utmost confidentiality. Trustworthy to the core. * * * * *
• Luxury Service Expert: You intuitively understand the high-end client experience. Luxury hotel/residential experience a huge plus! * * * * *
• Team Player & Leader: Collaborative spirit with a touch of leadership flair when needed. You elevate your team! * * * * *

• Flexibility is Your Superpower: Evenings, weekends, holidays - you're there for your building and tenants, always.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Company Observed Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to for

The base pay range for this position is a salary range of $28.00 - $35.00 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.