WS Graduate Assistant - Student Success (Degree Progress & Graduation Initiatives)

Description of Duties:

• Provide guidance and support to students seeking assistance from program.
• May lead or support student success projects related to communication, outreach, data analysis, workshops, academic innovation, presentations, and social media.
• Develop resources and guides geared at helping students prepare for graduation.
• Work with student success and academic tools, technology platforms/applications, or CRM software.
• Assist with complex student inquiries, solution finding, and making referrals to appropriate campus resources when needed.
• Collaborate with campus partners, faculty, or students regarding assigned initiatives.
• Tracking and progress monitoring of students for assigned initiative.
• May perform research functions on topics relating to student success, academic support, university degree planning, student progress, and degree completion.
• Review data to gather insights relating to student progress and degree completion.
• Provide support to unit and assist with additional responsibilities as assigned.

Discipline Specific Required Qualifications

The candidate for this role must have:

• Workstudy Eligibility
• A completed bachelor's degree
• Excellent communication (spoken and written) and customer service skills
• Experience working with confidential information and an understanding of FERPA
• Computer skills (particularly Microsoft Excel)
• Organizational skills (case management, tracking, etc.)
• Office operations skills (outreach, answering phones, taking messages, scheduling, etc.)

Preferred Qualifications

Experience working with case management and tracking preferred if applicable, but not required.

Salary $1250 per month (prorated for start dates after beginning of month) Number of Vacancies 1 Desired Start Date 01/06/2025