Workplace Solutions Strategic Planning Leader

Massmutual Financial Group Enfield , NH 03748

Posted 4 months ago

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We're people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.

Description

POSITION SUMMARY:

Reporting directly to the Head of Planning & Execution in Workplace Solutions, the WPS Strategic Planning Leader will support the long-term growth of the organization by providing input and support to senior business owners in setting priorities, focusing resources, strengthening operations and ensuring that employees and other stakeholders are working toward common goals in the delivery of the Workplace Solutions strategy.

KEY RESPONSIBILITIES:

  • Establish and manage a strategic and annual business planning process for Workplace Solutions.

  • Help develop the Workplace Solutions one and three year strategic and business plans in collaboration with senior business owners.

  • Lead planning and coordination of transformation support in conjunction with work stream leads and business leaders.

  • Own and maintain an end-to-end annual schedule/roadmap of initiatives and activities, inclusive of activities occurring in Workplace Solutions Operations and Product & Marketing to ensure alignment to the business strategy.

  • Plan, and execute, and actively participate in on Monthly WPS business review meetings including balanced scorecards and performance measures.

  • Work with senior business owners to determine the sequence of initiatives to best deliver on the desired customer journeys.

  • Partner with Finance to provide full financial earnings and metrics for WPS along with key leading and lagging indicators

  • Work closely with the Business PMO, to effectively prioritize project pipeline against the Workplace Solutions strategic objectives/goals.

  • Identify key strategic metrics in partnership with business leaders, establish and provide ongoing management of a balanced scorecard for the Workplace Solutions organization that align the broader organization around clear strategic objectives and priorities.

  • Identify ways to improve operational effectiveness, which may be a result of structural issues, functional interdependencies or cross business silo redundancies.

  • Provide business problem solving capacity and change impact assessment using knowledge of the business and operating model, enterprise capabilities, industry trends and best practices.

  • Drive and facilitate consistent business reviews to confirm full understanding of all activities and work efforts to ensure Workplace Solutions is meeting their strategic objectives.

Qualifications:

  • Minimum of a Bachelor's degree; Master's degree preferred

  • 10+ years of business experience, with at least 5+ years of experience in a business with digital as a major component of its sales and service offering

  • Relevant experience in the Financial Services or Insurance industries

  • Demonstrates strong cross functional problem solving skills able to lead, influence, motivate and collaborate cross-discipline

  • Demonstrated effectiveness developing plans, prioritizing activities and driving execution; well organized with excellent communication style and skills

  • Experience thriving in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment

  • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information

  • Position requires an extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.

  • Authorized to work in the US without sponsorship.

Ranked No. 93 in the annual FORTUNE 500 Ranking (FORTUNE Magazine, June 2018) and recognized as a World's Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

CORE VALUES

Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other's diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better everyone, every day.

For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.


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Workplace Solutions Strategic Planning Leader

Massmutual Financial Group