Workplace Services Manager

GoodRx is America's healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare - and we've helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role

As a Workplace Services Manager, you will manage the day-to-day operations of our Santa Monica HQ, serving as the primary point of contact for facility-related issues, repairs, and maintenance. Your responsibilities include overseeing on-site food and beverage services, coordinating with Workplace Experience and IT teams, managing service vendors, and planning and executing internal events. You will also manage workplace forms and tickets, support reception and security, and handle seating assignments, occupancy reporting, and mail distribution.

Roles and responsibilities in the hub:

• Manage day-to-day facility operations of our beautiful Santa Monica hub, including being the POC for issues, repairs, maintenance, receiving, desking, access control, and security

• Oversee, manage, and facilitate the onsite daily F&B programming

• Resourcefully and consistently manage our service vendors (Day porter, First Aid, Sanitation)

• Be the main point of contact for on-site/off-site events: Concept, plan, and execute any added employee events, including company-wide parties, happy hours, team-hosted summits, and GoodRx all-hands.

• Collaborate closely with the Engagement team to produce monthly events in the hub. Responsibilities include brainstorming event concepts, coordinating logistics, managing event timelines, and ensuring smooth operations on the event day. Work with vendors, secure necessary supplies, and assist in post-event evaluations to continuously improve future events.

• Maintain and cultivate internal culture by working closely with the Comms & Engagement and Executive Leadership.

• Manage vendor relationships for the Santa Monica hub (Snacks, meals, plants, maintenance, etc.)

• Oversee the Snack & Beverage Program for GoodRx:

• Communications for any machine repairs or replacements

• Management of inventory

• POC for vendors

• Management of monthly menus (if/when we bring them back)

• Track and manage the budget for office operations and events, ensuring cost-effectiveness and adherence to financial guidelines.

• Management of Workplace forms and Service Now Tickets.

• Manage on-site parking access and monthly user list.

• Continued support of reception/security

• Responsible for welcoming any large groups/tours, VIP guests, and VIP candidates

• Manage seating assignments for all new Santa Monica employees.

• Manage occupancy reporting and seating requests for hot desking.

• Handling mail and package distribution, including sending out packages.

Qualifications:

• Proficiency in Google Applications and ServiceNow and outstanding communication and collaboration skills are required.

• The ideal candidate is self-directed, detail-oriented, and a creative problem-solver with high integrity and strong emotional intelligence.

• Experience in workplace coordination, event planning and delivery, vendor management, and spreadsheet tracking is essential.

• A minimum of 3-5 years of relevant experience is required.

• The role also requires lifting to 50 lbs and moving hub furniture as needed. Candidates must be available on-site during business hours, Monday through Friday.

Human Resources assists in developing and enforcing workplace policies, including by partnering with the Compliance Team to train employees on policies and procedures important to ensuring workplace safety and security.

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.

San Francisco and Seattle Offices:

$96,000.00 - $154,000.00

New York Office:

$88,000.00 - $141,000.00

Santa Monica Office:

$80,000.00 - $128,000.00

Other Office Locations:

$72,000.00 - $115,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!

We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at accommodations@goodrx.com.

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.