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Workplace Concierge

Expired Job

Puppet Labs Portland , OR 97228

Posted 3 months ago

Looking to be a part of a team that loves to make the best space possible for employees? Do you enjoy making everyone feel apart of the family?

Puppet is seeking a Front-Desk Receptionist to act as our Workplace Concierge and contribute to create a memorable experience for employees, visitors, families and pups at the Puppet HQ here in Portland. Our ideal candidate has recent work experience in a front-desk or reception role.

This position is our front line and we are seeking an individual that is able to create an outstanding First Impression on visitors. The Overlook area (the heart of our space) will be your sanctuary. The Workplace Team is the face of our positive office culture. We strive to ensure that anyone can walk into our Puppet home being authentic and feeling truly welcomed into our space.

We are looking for someone that blows the ordinary receptionist role out of the water. That handles everyday tasks with urgency and strives for new ways to improve and new things to do. They also need confidence to work independently but also loves to be a part of a team. To say you will wear many hats is an understatement. Some days you will need to be event coordinator, other days you will need to be librarian, shipping expert, or meal orderer extraordinaire. Interested? Awesome, we would love to meet you!


  • 2+ years of recent front-desk reception experience

  • Phone skills (answer, screen, transfer, repeat)

  • Ability to communicate professionally and clearly to Visitors, Internal Staff, & Business Guests

  • Experience accepting phone calls and answering questions or directing callers appropriately

  • High level of organization and ability to manage details in a distracting, high-paced environment

  • Be able to work independently but also and collaborate

  • Ability to learn new software & process quickly

  • Knowledge of shipping & receiving both domestic and international

  • Comfortable with numbers and able to manage large expense reports

  • Ability to effectively multi-task in a fast-paced, results-oriented environment

  • Ability to identify creative approaches or solutions to problems

  • Successfully manage projects from beginning to end

  • Comfortable with large order placement, tracking, and outside vendor process

  • Experience in internal event planning & coordination

Working for Puppet

Puppet is leading the movement that will define the next decade of software.

Today it's characterized by the general realization that for companies to remain relevant, they have to constantly provide great software to their users.

Tomorrow it's defined by a world of frictionless software change where any company can deliver a better experience to their users, at any moment.

Puppet is driving the movement to a world of unconstrained software change. Its revolutionary platform is the industry standard for automating the delivery and operation of the software that powers everything around us.

The company is growing fast and we're determined for everyone here to have a real impact on the company and our customers every day. We're driven and restless. We encourage creativity and collaboration. By challenging each other, we foster continuous improvement.

Here at Puppet, our values are our "culture code" and guide all that we do. They embody who we are as a team, as a community, and as a business.That's why we hire carefully for individuals who clearly represent our company values. That means being connected to the communities we serve (around the globe and online), having an understanding that candid conversations can drive innovation, those who know how to ask themselves the right questions to drive customer benefit, and those who understand that the many people, perspectives and places that makeup our company are key to our success.

Puppet offers excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career. We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia. Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.

More than 40,000 companiesincluding more than 75 percent of the Fortune 100use Puppet's open source and commercial solutions to adopt DevOps practices, achieve situational awareness and drive software change with confidence. Headquartered in Portland, Oregon, Puppet is a privately held company with more than 500 employees around the world. Learn more at

Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.

Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.

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Workplace Concierge

Expired Job

Puppet Labs