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Work/Life Specialist

Expired Job

Department Of Defense Elmendorf Air Force Base , AK 99506

Posted 2 months ago

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HelpDuties Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to plan, implement, administer, and counsel on the assigned readiness center's career, transition, relocation, family, and other work/life services and activities provided to a multitude of covered customers.

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  • Assesses individual and family needs and provides continuing work/life services to eligible populations. Interviews and assesses clients' needs and concerns (e.g., family separation, parenting, personal financial management, child care, elder care, etc.); evaluates and interprets information gathered in interviews. Assists clients in prioritizing issues and developing plans and goals that are tailored to specific needs and concerns. Provides advice, guidance, and additional referral options to ensure clients have access and assistance in securing cost effective support or direct aid.

  • Participates in implementing, maintaining, and providing installation work/life services that meet continuity needs. Compiles subject matter resources and data in support of new program development for senior staff members. Gathers data, compiles statistics, and prepares reports for Director's submissions to internal and external leaders and Headquarters officials.

  • Conducts and implements marketing and public relations campaigns to ensure target populations are informed of services and activities. Researches, writes articles, and prepares and delivers presentations on services and activities. Ensures availability of technology-based resources to maximize customer access to a full spectrum of resources to meet life-cycle needs. Develops statements of requirements and identifies potential sources for acquisition of resources.

Travel Required

Occasional travel - May be required to travel via military or civilian aircraft to perform temporary duty or attend training.

Supervisory status


Promotion Potential

  • Job family (Series)
    0101 Social Science

  • Requirements

HelpRequirements Conditions of Employment

  • U.S. Citizenship Required.

  • Males must be registered for Selective Service, see

  • Must be able to obtain and maintain a Secret security clearance.

  • PCS expenses WILL NOT be paid.

  • This posn is subject to provisions of the DoD Priority Placement Program.

  • Disclosure of Political Appointments.

  • Incumbent is subject to work other than normal duty hours during exercises, inspections, or emergencies.

  • Incumbent is subject to work an uncommon tour of duty, including nights, weekends, and holidays to meet program requirements in support of mobilizations, contingencies, NEO operations or exercises.

  • Employee may be required to work overtime.

  • Incumbent assures education and training options are available or are developed to meet clients assessed needs.


Basic Requirement for GS-0101-09 Work/Life Specialist: A Bachelor's degree (or higher degree) in behavioral or social science; or related disciplines appropriate to the position; OR Combination of Education/Experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; OR at least 4 years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.


Specialized Experience: One year of specialized experience for GS-0101-09 which includes knowledge of social services delivery systems and concepts, principles, and theories relating to one or more of the social or behavioral science fields to assess needs and concerns of clients and help them to understand how certain behavior patterns/attitudes impact and affect their career, transition, relocation, and family situation and learn about their abilities, capacities, interests, and goals concerning their various work/life requirements. This definition of specialized experience is typical of work performed at the GS-07 grade/level or equivalent in the federal service.


Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: behavioral or social science; or related disciplines appropriate to the position. NOTE: You must submit a copy of official transcripts.


Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of official transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1.Knowledge of social services delivery systems as well as concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields.
2.Knowledge of personal financial management practices and techniques to provide clients with appropriate financial data and practical financial skills to enable them to make informed personal financial management decisions.
3.Skill in conducting interviews to establish the nature and extent of concerns/issues, provide assistance in developing goals and plans, and determine appropriate referral services/options.
4.Skill in establishing and maintaining effective working relationships using tact and diplomacy in interactions with individuals/families and with program representatives and officials.
5.Ability to communicate effectively both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

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Work/Life Specialist

Expired Job

Department Of Defense