Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world's largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world's largest chain of automotive tire and service centers. Guided by its One Team, One Planet message, the company is dedicated to achieving a positive environmental impact in all of the communities it calls home.
This position will help establish and operationalize the Workforce Planning Strategy, through a defined framework across the GCR business division of Bridgestone Americas. The framework for success will be largely based upon optimization of Teammate deployment and scheduling to maximize service, quality, and optimal store profitability in a commercial retail environment. This will be accomplished through work volume and staffing forecast dashboards, comparative data on results vs. forecasts, and benchmark SOPs. This position has no supervisory responsibilities; however, holds great influence at the store and enterprise level.
Develop and/or enhance the existing systems infrastructure, including: headcount planning, overtime optimization, store and field sales staffing and scheduling effectiveness.
Creates reports and dashboards on historical data and forecasting results from applicable systems.
Analyzes data and recommends talent management solutions for implementation.
Maintains holiday pattern forecasts to ensure effective coverage for holidays.
Responsible for Customer-Centric experience strategy incorporation into the Workforce Planning and store operating platforms
Provides consultation to leaders on key areas of responsibility
Creates a strong partnership with the Field to provide operational expertise, support, and deployment of initiatives
Works with local leadership to identify areas of strength and opportunities for improvement, explore, gather feedback and ensure execution
Partners with human resources and finance to align business priorities and financial commitments
Other duties as assigned by manager
BS degree Business analytics or equivalent preferred
Strong communication (written, verbal and presentation) skills
Ability to develop strategic plans, inception to deployment
Ability to develop strong working relationships across functions, both in the corporate office and in the field
3-5 years experience in retail / B2B environment