Workforce Planner

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

This role will work with the BI Manager and Global HR Optimization Leader to deliver the program management function in relation to the strategic workforce plan by collaborating with the HR Team and business to execute on internal projects related to change management and documentation of processes that address workforce needs.

• Works with HR team and business stakeholders as main point of contact to drive program expectations, receive escalations and understand data needs to improve the data support services that are needed.

• Will be committed to continuous improvement and look at root cause analysis. Leveraging a strong attention to detail will drive projects and processes related to headcount management across the globe.

• Initiates and drives continuous improvement by looking at root cause analysis, addressing gaps and working with teams to implement solutions.

• Works with the BI Manager to help establish and monitor projects and data controls to ensure accuracy in tracking talent to ensure talent is in the right place.

• Supports the development of templates and standardization of process by communicating and ensuring best practices and adoption of HR global processes.

• Supports planning the overall HR data program and monitoring of the strategic process towards data optimization.

• Must work collaboratively with team members and have the ability to work with groups that are geographically dispersed.

• Will work in a highly matrixed model and will analyze various spans and layers of the organization to understand how work is done.

• Will work with the business and talent acquisition to understand and align on future workforce requirements by participating in regular discussion around business objectives and tracking hiring needs. Will participate and lead discussions on staff budgeting and reforecasting.

• Provides regular reports and auditing of workforce staffing to understand trends and patterns within the workforce to recommend trends or address concerns.

• Work to drive, support, measure and achieve the HR KPIs and escalate progress against the KPIs to the business.

Knowledge and abilities:

• Data Orientation: Must be data minded and able to convey overall data insights around staffing and staffing KPIs

• Communication: Ability to demonstrate advanced communication skills by presenting complex ideas to large audience with confidence, clarity and consistency. The individual must be able to balance listening and being able to convey objectives in a clear concise manner.

• Organizational Agility: Knowledgeable about how organizations work, knows and can influence how to get things done both through formal channels and the informal network. Able to work with diverse stakeholders (business, IT, and clients).

• Technical: Highly proficient technical skills with demonstrated ability to manage, manipulate, and analyze raw data, research data issues, draw conclusions, provide resolution, and develop actionable recommendation. Able to interpret and tell the story behind the data. Working knowledge of the Corporate Real Estate industry or any multi-services industry is a bonus.

• Process Improvement: Committed to continuous improvement through empowerment and management by data and is willing to re-engineer processes from scratch. Good troubleshooting skills, able to use Root Cause Analysis (RCA). Process-oriented with a good grasp of requirements elicitation, project management, and technical delivery/development processes.

• Client Management: Can understand client needs, can set and manage appropriate client expectations within system, project, or contract constraints, all while providing exceptional and enhanced customer service to multiple key stakeholders

• Team-player: Can achieve results from ad hoc groups of disparate people (key stakeholders and collaborators are geographically dispersed).

• Strategic Thinking: Ability to think broadly, create a shared vision, and embrace change as an opportunity

• Flexibility: Understands regional/cultural/contextual differences and allows for local expression without compromising global coherence. Ability to work in high paced environment

Experience:

• Bachelor degree, in business operations, HR or evidence expertise skills in BI, project management, project implementation or staffing.

• Expert level skills in Excel and Smartsheet required

• Strong talent management and/or operations background, preferably in a high-demand production environment.

• Demonstrated successes in data analysis, drawing conclusions, and suggesting improvements

Location:

On-site -Chicago, IL

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.