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Workforce Management Intern - Summer 2019 (Columbus)

Expired Job

Express, Inc. Columbus , OH 43216

Posted 4 months ago



Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at, Express brings city-inspired style to customers across the globe.

With a fashion history of more than 30 years in the making, we offer our interns valuable insight into the retail industry and an opportunity to quickly grow as a young professional. Our paid internship program is designed around real work experience and provides developmental tools that you'll be able to apply toward your future success! So, what are you waiting for? Apply now!


The Store Operations Workforce Management Intern is responsible for performing the essential process-oriented functions required to ensure the success of Workforce Management initiatives for US Retail and Outlet Stores.

Manage Day to Day Operations:

  • Support daily tasks required to ensure labor hours are funded timely and accurately

  • Review daily flex reporting to identify opportunities and offer suggestions to action

  • Communicate labor requirements to stores

  • Support the facilitation of Temporary Sales Leader Assignments

  • Assist with the management of labor standards including overtime, hiring guidelines and labor matrices

  • Support reporting requirements needed to analyze labor spend and compliance regulations

Support Projects:

  • Participate in cross functional meetings with key stakeholders to collaborate on evaluating and developing labor standards for new initiatives

  • Participate in HR compliance meetings to understand and support the implementation of new Labor Law policy and procedures for stores

  • Help create and maintain manuals related to Standards Operating Procedures and Emergency Procedures Manual with regard to labor practices.

  • Support the research and development of payroll models and field labor matrices

  • Gather key hindsight from Stores regarding payroll management

  • Plan, organize and develop internal SOPs for Workforce Management initiatives

Field Support and Feedback:

  • Leverage field recommendations to create new processes for stores to increase labor efficiencies and operating procedures.

  • Support partnerships with Stores to understand potential issues/callouts in the field that Store Operations can work to improve

  • Test scheduling processes and Kronos releases

Essential Requirements

  • Rising Junior or Senior standing

  • Ability to Intern full time during Summer 2019

  • Microsoft Excel, Word and Power Point

  • Analytical and project planning skills

Preferred Requirements (skills and abilities)

  • Demonstrates the ability to identify issues/opportunities

  • Excellent customer service, relationship building and team building skills

  • Strong communication skills

  • Ability to work independently

  • Experience in a retail environment


As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.

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Workforce Management Intern - Summer 2019 (Columbus)

Expired Job

Express, Inc.