Workforce Development Spec (Ft Worth)

WHO WE ARE: Resource Connection Workforce Center

Texas Workforce Commission connects people with careers across the state. This position is located at 1400 Circle Dr, Ste 100 in Fort Worth. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits.

WHO YOU ARE:

A creative HR professional yearning to partner with hiring managers and your HR teammates to bring in the best candidates for a wide array of positions at a great state agency with a noble public service mission. You are a self-starting, motivated, collaborative problem solver who understands the value of data analysis in measurement of recruiting tactics.

WHAT YOU WILL DO:

The Workforce Development Specialist III Disseminates information regarding Workforce Development Services, Temporary Assistance to Needy Families (TANF), Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Workforce Innovation & Opportunity Act (WIOA), Child Care and Development, Job Corps, Trade Adjustment Assistance (TAA) , Unemployment Insurance (UI), and supportive services.

Provides assistance to clients with applications for employment, ensuring completeness, and with job searches, resume preparation, and other related activities.

Interviews clients to assess and record information regarding training needs, education, experience, skills, interest, and other relevant factors to determine client's career development opportunities and eligibility of benefits.

May counsel clients who have complex job placement or job adjustment challenges.

Maintains case management records.

Provides assistance to employers in establishing accounts, using job matching system, and amending job posting information.

Determines employers' job requirements, matches clients to current job opening, and refers qualified clients.

Contacts employers to discuss ways to improve services and meet labor market needs more effectively.

Verifies satisfactory placement of clients with employers.

Provides statistical information.

May assist in hiring events, such as job fairs.

Assists in developing the marketing, instructional, or training materials to distribute to internal and external clients.

May conduct presentations to explain employment programs and services, to include training and education for Workforce Development Team.

Attends and participates in assigned Workforce Center's team meetings, assigned program meetings, townhalls, etc.

Successfully completes of all assigned industry specialization trainings.

Performs related work as assigned.

YOU WILL BE TRUSTED TO:

Performs complex (journey-level) employment work. Work involves conducting interviews to assess client needs, disseminating information and facilitating access to workforce development programs, and providing employment counseling services. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU QUALIFY WITH:

Three years of full-time qualifying experience in gathering information, interviewing or counseling; instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; customer service; or workforce development issues and programs.

Fifteen semester hours of accredited college work may be substituted for each six months of experience.

YOU ARE A GREAT FIT WITH:

Knowledge of: Interviewing procedures and assessment techniques.

Workforce Development programs.

Customer service techniques.

Agency policies and procedures.

English language sufficient to compose correspondence, summarize information, and write case narratives.

Skill in Computer terminals.

Conducting interviews.

Counseling others.

Ability to: Establish and maintain effective public contacts.

Demonstrate sensitivity toward persons whose behavior, attitudes and/or cultural background are different from one's own.

Treat customers with courtesy and respect.

Handle hostile or emotional clients in a professional manner. Identify the needs, strengths and weaknesses of others.

Use tact, and diplomacy when providing suggestions to customers.

Extract information from a computer system and a wide variety of written materials such as forms, resource lists and case records.

Interpret data on a computer system.

Resolve problems.

Set priorities and organize workloads to meet deadlines.

Communicate policies and procedures to employees.

Observe employee performance and record observations.

Coordinate, organize and facilitate group sessions.

Train others.

YOU GAIN:

• A Family Friendly Certified Workplace.

• Competitive starting salary: $3226/month

• Defined Retirement Benefit Plan

• Optional 401(k) and 457 accounts

• Medical Insurance

• Paid time off, including time for vacation, sick and family care leave

• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:

Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf

HOW TO APPLY: Work In Texas

• To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in Taleo.

• Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future.

• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

• A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.