Workers' Compensation Claims Adjuster

Job Description and Duties

This position may be filled in any State Fund location, which may include the following: Bakersfield, Eureka, Fresno, Oxnard, Pleasanton, Redding, Riverside, Glendale, Rohnert Park, Sacramento, Santa Ana, San Diego, Stockton, or Vacaville.

Do you desire an exciting new challenge? Are you a highly motivated individual who desires career mobility? Is your calling to do the right thing and make a positive impact on people's lives? If yes, then come join our team!

Under the direction of the Assistant Claims Manager, the incumbent will:

• Ensure timely and accurate benefit provision, according to claims management, corporate policies & procedures and DWC laws and regulations
• Proactively and independently, manage, finalize and control (adjust) an inventory
• Work collaboratively as a member within a team of claims professionals and with other stakeholders
• Serve as a resource to other team members and/or other internal staff
• Ensure delivery of a high quality claims product as demonstrated by successful execution of job duties

Please answer the Statement of Qualifications questions found in the Additional Required Documents section in no more than two pages.

If you have more than 4 years of workers' compensation claims adjusting experience, please see posting JC-456001 for openings at the Senior Workers' Compensation Claims level.

New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to an alternate salary range may be based on education or experience identified in your state application.

You will find additional information about the job in the Duty Statement.

Working Conditions

Telework may be available and is subject to change based on State Fund guidelines and business needs.

The successful candidate must reside in California upon appointment.

Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• WORKERS' COMPENSATION CLAIMS ADJUSTER

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-456051

Position #(s):

402-694-9325-XXX

Working Title:

Claims Adjuster

Classification:

WORKERS' COMPENSATION CLAIMS ADJUSTER

$4,340.00 - $4,930.00 A

$4,476.00 - $5,602.00 B

$5,918.00 - $7,406.00 C

# of Positions:

Multiple

Work Location:

United States

Telework:

Telewor
k

Job Type:

Permanent, Full Time

Department Information

State Fund is California's largest provider of workers' compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.

Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance yet value a healthy work/life balance.

Department Website: http://www.statefundca.com

Special Requirements

To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications via CalCareers. Resumes submitted in lieu of the STD 678 may not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, have LEAP eligibility, or have SROA and/or Surplus eligibility may be considered.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/26/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Compensation Insurance Fund

Mailing Address

Attn: JC-456051 CF

PO BOX 659015

Sacramento, CA 95865

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Compensation Insurance Fund

Talent Acquisition/Staffing

JC-456051 CF

2275 Gateway Oaks Drive

Sacramento, CA 95833

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please answer the Statement of Qualification questions in no more than two pages. Please attach a copy of your college degree and/or transcripts if you are using education to meet the minimum qualifications:

1. Tell us about a time when you had to learn something new in a short amount of time. What was the situation? What did you have to learn? How did you learn it?

2. Describe your customer style and why it serves, and how is it effective?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The successful candidate will have the following skills and abilities:

• Self-motivated
• Excellent organizational and communication skills
• Ability to effectively manage and control a workers' compensation insurance claims caseload
• Ability to prioritize multiple tasks in a fast-paced environment
• Excellent time management skills including managing working virtually

Benefits

State Fund employees are eligible for a number of benefits. Our benefit package includes:

Health Benefits Program (CalPERS)

Retirement (CalPERS)

Employer Health and Consolidated Benefits Contributions

Dental, Vision

401(k) and 457 Deferred Compensation Plans

Employee Assistance Program

Group Legal Services Insurance

Holidays, Vacation/Sick/Other Paid Leave

Flex Elect Reimbursement Program

Wellness and Recognition

Alternate Work Schedules

Transit Pass Program

Tuition Reimbursement

Dependent Scholarship Program

Leadership Training

Mentoring Program

https://www.statefundca.com//Home/StaticIndex?id=https://content.statefundca.com//careers/Index.asp

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.statefundca.com

Human Resources Contact:

Christine Fong

(209) 273-0567

CFong@scif.com

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Rosa Gil-Robles

(800) 499-8668

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Background Investigation

Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated.

Acknowledgement

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

By applying to this position, you are also acknowledging that you have received the following information:

• California State benefits
• Duty statement/Job Description
• Salary ranges and steps for the classification(s) advertised

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.