Work Study Laker Hall Student Success Center Front Desk Assistant

About Us

Located 15 miles southeast of downtown Atlanta, Clayton State University offers employees a diverse environment which fosters both professional and personal development. The university is committed to cultivating an environment of engaged, experienced-based learning, enriched by active community service. Clayton State offers multiple Bachelor and Master Degree programs which currently enrolls over 6,900 students in challenging campus and on-line courses.

The campus is situated just 20 minutes from downtown Atlanta on 214 beautiful acres, making access to the metropolitan area a breeze. We've been named a Top Workplace in Atlanta by the Atlanta-Journal Constitution for six consecutive years. And we also were named one of 79 higher education institutions across the nation in The Chronicle of Higher Education's list of 2017 Great Colleges to Work For.

Job Summary

THIS POSITION IS ONLY FOR CURRENTLY ENROLLED CLAYTON STATE UNIVERSITY STUDENTS WHO QUALIFY FOR FEDERAL WORK STUDY! YOU MUST CHECK WITH FINANCIAL AID TO SEE IF YOU QUALIFY.

The LHSSC Front Desk Assistant will perform general receptionist duties as well as assist with special projects and tasks as needed. The Front Desk Assistant will work closely with other LHSSC staff members to provide an inviting environment for all visitors of the Center.

1.Be knowledgeable about and able to perform all opening and closing procedures as set out in the Front Desk Policy & Procedure Manual.

2.Review Microsoft TEAMS for daily tasks and follow established procedures for monitoring and updating task lists.

3.Monitor the needs of visitors in the LHSSC.

4.Check with LHSSC staff members for additional assignments.

5.Maintain a clean and neat workstation at the front desk. 6. Ensure all students check in and out of the LHSSC for data reporting.

7.Review and monitor the room reservation log and prepare reserved rooms for use following established procedures for reserving rooms.

8.Monitor cleanliness of the LHSSC (e.g., wipe down table tops, clean whiteboards and store away when not in use, straighten up tabletop signs and chairs)

9.Monitor and update log-in database queue during assigned work shift.

10. Maintain a balance of professionalism & customer service skills during the entirety of shift

Required Qualifications

THIS POSITION IS ONLY FOR CURRENTLY ENROLLED CLAYTON STATE UNIVERSITY STUDENTS WHO QUALIFY FOR FEDERAL WORK STUDY! YOU MUST CHECK WITH FINANCIAL AID TO SEE IF YOU QUALIFY.

Front Desk Assistants must have:

1.2.50 GPA or above. exceptions can be made on a case-by-case basis

2.Be available evenings (3 - 9pm) Monday through Thursday not necessary to be available ALL of these evenings but this is an evening position so please only apply if you are able to work evenings.

3.Be Teachable, take direction well.

. Teachable. Takes direction well & is open to change.

2.Good communication and organizational skills.

3.Ability to follow instructions and handle multiple tasks to completion.

4.High standards of ethical conduct while working with students, staff and faculty.

5.Ability to work with a diverse community in a professional setting.

6.Ability to work as a team member or independently with little supervision.

7.Willingness to learn new skills.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev.

Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Clayton State University Office of Human Resources at (678) 466-4230. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at: (678) 466-5445.