Work Order Support

We are looking for individuals who are eager to develop and apply their skills in ways that make a positive impact to communities. Here, you'll be proud to be a part of a company known for putting safety and people first, combined with uncompromising integrity.

Job Description

As a Work Order Support Specialist, you will be involved in a variety of administrative tasks related to processing work orders and reporting in a timely and efficient manner. You must have a great attitude and work ethic as you will be communicating with customers, employees, and other individuals to answer questions, disseminate or explain information, receive order requests, and address complaints.

ESSENTIAL FUNCTIONS:

• Complete all work orders according to company policies.

• Review all work orders, files, records, and other documents to obtain information to respond to requests.

• Enter and finalize customer quotes in Oracle.

• Responsible for Order Management activities (includes production reporting, sales reporting, order entry and shipping.).

• Enter/Key material and labor usage for carry-over jobs, adjustments/exceptions.

• Schedule and dispatch work tickets.

• Run reports.

• Set up printer profiles and print pick tickets.

• Answer telephones, direct calls and take messages.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

• Compute, record, and proofread data and other information, such as records or reports.

• Maintain and update filing, inventory, mailing, and database systems, using a computer.

• Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail.

EXPERIENCE:

• Minimum Degree: High School Diploma or GED

• Special Requirements: Prior experience with work orders a plus.

• Must be detail oriented, excellent communicator, highly organized and able to follow detailed instructions.

• Construction experience preferred

BENEFITS:

• Paid Holidays and Paid Time Off.

• Medical, Dental and Vision.

• 401K Matching.

• Life & Disability Insurance.

• Referral Programs.

• Employee Purchase and Assistance Plans.

TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. With over 220+ TruTeam and 75+ Service Partners locations across the United States, there are a variety of career opportunities awaiting you!