Work From Home Reservation Sales Representative

Enterprise Rent-A-Car Knoxville , TN 37902

Posted 2 months ago


Enterprise Holdings is looking to add virtual agents to our Contact Center's Reservations Sales team!

If you

  • Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue

  • Communicate effectively with a wide range of callers

  • Enjoy a sales-oriented culture, while working from the comfort of home

Then this may be the perfect opportunity you've been searching for!

We Work Hard and Reward Hard Work! This position offers a compensation package of $14.50/hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more.

Schedule: Our schedules are full-time and range from start times around 11am CST to end times around 10pm CST (weekends and holidays included).


  • Handle 80-100 incoming back to back calls to book quality reservations for our three brands worldwide

  • Receive and apply feedback from managers to improve call quality

  • Efficiently guide conversations and apply sales techniques to convert calls into reservations

  • Provide excellent customer service

  • Strive to meet and exceed monthly personal and department metrics

  • Locate and interpret complex information from a number of systems

Equal Opportunity Employer/Disability/Veterans


  • Must currently live in the state of Tennessee

  • Must currently live in Knoxville, TN, or the immediate surrounding area

  • One year of sales or call center experience required

  • Permanent residence with a defined working space that is free of distractions

  • Ability to complete training for the first 3 weeks of employment, M-F from 9-5:30pm CST

  • Able to work a full time schedule (40 hours/week), with start times between 11am-1:30pm Central Time Zone, including one weekend day per week

  • Accept starting pay of $14.50/hour

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be at least 18 years old

Technical Qualifications:

  • Must have a computer/PC (No MACs or Chromebooks) with compatible OS versions: Windows 8, 8.1, or Windows 10

  • Must have a computer USB headset with microphone to be used during training

  • Must have a stand-alone router with gigabit speed connection via Ethernet cable and separate modem

  • Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)

  • Minimum upload speed of 2mbps and minimum download speed of 5mbps

  • Use of wireless, hotspot or WiFi "air cards" are NOT ALLOWED

  • The address on your application must be your current, accurate permanent address

  • Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements throughout the training period

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Work From Home Reservation Sales Representative

Enterprise Rent-A-Car