Wireless Sales Representative (F/T - Military Channel)

Wireless Advocates Glendale , AZ 85301

Posted 1 week ago

Job Locations

US-AZ-Glendale

Mission

Wireless Advocates is a leading provider of wireless products and services both online and in nearly 700 retail locations nationwide. Together with the top wireless carriers (Verizon, AT&T, T-Mobile) and manufacturers (Apple, Samsung, Google) - our knowledgeable team of wireless experts are here to help people connect.

At Wireless Advocates, we continuously engage with the top wireless manufacturers, providers and channel partners to bring you the very best deals in wireless products and services. The goal - to make purchasing wireless simpler. By partnering with all the major carriers and manufacturers, we're able to provide our customers a full range of wireless choices and the unbiased consultation they need to select the device and plan that's best for them.

Responsibilities

Do You Have What It Takes to Succeed? You are the type of sales expert who creates a positive member experience.

You strive to meet or exceed all Wireless Sales Representative customer service, quality of sale and performance expectations. You exhibit high levels of professionalism and operational excellence. You take pride in providing exceptional customer service.

You maintain effective working relationships with your peers, manager and base personnel. You are able to meet sales expectations with minimal direct supervision. This is an exciting opportunity in a retail space that is primed for massive growth now that 5G is here.

We hold a unique advantage in that we're able to offer all of the latest devices and plans from Verizon, AT&T, and T-Mobile/Sprint. These roles come with full benefits and excellent pay - with base, bonus and commissions, our Wireless Sales Representatives are averaging $15/hr and our top performers are averaging $25/hr and higher. Responsibilities Wireless Sales Representatives (WSR) are responsible for creating an excellent member experience by ensuring every interaction is professional and utilizes the GUESTS methodology.

The WSR provides expert product and service selection advice so that military members and their dependents purchase products that meet their individual needs and wishes. The WSR is responsible for achieving personal sales and service goals and meeting all operational standards and expectations. The WSR must demonstrate the Company Guiding Principles in all interactions with military members and/or their dependents, employees and Exchange personnel.

Since this is a retail position, the WSR should ideally be available for shifts in the evenings and on Friday, Saturday and Sunday. Sales Performance

  • Consistently meets or exceeds sales and performance expectations.-Consistently executes the company's GUESTS sales process. Customer Service

  • Provides superior, professional customer service to all members. Meets or exceeds all quality of sale and customer service standards.-Keeps up to date with all communications and relevant information (i.e. promotions, inventory, etc.).-Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executed.-Builds long-term repeat relationships with customers through personal integrity, sales and product expertise. Operational Performance Consistently meets or exceeds all operational standards including: -Non-Negotiables-Quality of Sale-Adherence to published work schedules, meal breaks and timekeeping-Regular/reliable attendance-Accurate time keeping practices which includes checking daily for missing punches-Accurate cash handling and inventory control-Safety and Training compliance-Completion of paperwork and direct delivery processing Competencies

  • Customer Focus-Instills Trust

Qualifications

Requirements

  • Prior retail sales experience is a plus, but the ability to greet and engage with customers is a must!-Must be curious and coachable - it's okay if you don't know, but are you willing to learn?-Personal integrity, a commitment to always do the right thing for our client and customers.-A desire to learn about technology and how to match solutions to needs.-Be able and willing to work a flexible schedule, including evenings, weekends and holidays.-Able to walk/move about and stand for extended periods of time.-Must be at least 18 years of age and legally authorized to work in the U.S. We've Got You Covered! At Wireless Advocates, we are committed to providing our team with the support and resources to succeed in their career, as well as exceptional benefits for a healthy work-life balance.

  • Medical, Dental, and Vision coverage-Retirement Savings including 401(k) with company match-Paid Vacation Time-Short-Term & Long-Term Disability Insurance-Employee Assistance Program 100% company paid-Life Insurance Policy 100% company paid-Flexible Spending Accounts-Dealer Line Discounts on Phone Plans Wireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace. To find out more about us, visit our website at: www.wirelessadvocates.com

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bilingual Spanish Field Sales Representative

At&T

Posted 4 days ago

VIEW JOBS 6/29/2022 12:00:00 AM 2022-09-27T00:00 Take the lead and close the deal at the center of where it all happens - our customers' homes. Whether your support is in person or via phone, you'll be the face and voice of AT&T. Each day will offer a fresh opportunity to meet sales goals while introducing customers to our award-winning wireless and TV service. We'll rely on your sales expertise, product knowledge and best-in-class customer service to sell state of the art technology and meet customers' needs. What does it take to deliver the white glove experience? It's all about meeting our customers where they are; whether that means traveling to their residence, place of business or creating meaningful connections through excellent communication, strategic thinking and personalized sales interactions. You'll provide whatever it takes to close the deal with ease - hands on demos, WiFi assessments, tech delivery and issue resolution. Each day will offer unique opportunities, so you'll need to be flexible and open to change as we put the safety of our employees and customers first. There may even be instances where you'll need to demonstrate the ability to empathize, provide conflict resolution and provide tech support to retain our valued customers. Additional Key Skills: * The ability to generate leads, manage sales funnels and upsell products & services * A baseline knowledge and comfort with the latest tech * Cold-calling and/or dispatching skills and the ability to transition warm leads to sales * Self-sufficiency and the ability to solve a variety of tasks * Excellent time management and communication skills * Problem-solving skills & the ability to troubleshoot and pivot between tasks * Experience with mobility is a plus You will also need to perform the following functions with or without reasonable accommodation: * Work hours may include evenings, weekends and holidays * Maintain a valid driver's license * Have and maintain a clean driving record * Utilize required PPE and adhere to all safety measures, including basic sanitizing procedures What's in it for you? Our most successful experts are goal driven and earn big while exceeding sales metrics. Once you're a part of our team, you'll gain an amazing benefits package with salary + commission, the use of a company car, medical/dental coverage, a 401(k) plan, tuition reimbursement, ongoing paid training and paid time off. Rounding out these benefits and perks we also provide employee discount on: * AT&T wireless phone service * AT&T internet & fiber Ready to take your career on the road? Apply today. Job ID 2232955 Date posted 06/28/2022 Apply Now At&T Glendale AZ

Wireless Sales Representative (F/T - Military Channel)

Wireless Advocates