Wireless Sales Consultant

Atlantic Tele-Networks Hawthorne , NV 89415

Posted 3 months ago

The Wireless Sales Consultant will assist new and existing customers in the selection and purchase ofproducts and services.

Both full and part-time positions available!

EssentialJob Duties and Expectations:

  • Qualify customers and sell products and services in order to achieve attainment of all net sales and revenue goals

  • Demonstrate and communicate service and device feature functionality, billing procedures and equipment usage to each customer

  • Perform outbound calls to proactively follow-up with customer after the sale to guarantee product and customer satisfaction

  • Provide basic troubleshooting and customer service support for questions

  • Effectively perform back office duties including inventory and repair, accessory stock, shipping and receiving of repairs with third party repair vendor and basic handset repairs and/or system upgrades

MinimumRequirements:

  • Aptitude to learn communication products and services

  • Ability to work independently without close supervision

  • Self-motivation to achieve targets needed to attain monthly goals

  • Strong communication skills

  • Ability to provide high levels of customer service and interact positively with customers to offer sales solutions for communication needs

  • Ability to reconcile/balance cash registers

  • Good decision-making skills

  • Flexibility with work hours and willingness to work weekends as required

Continuedemployment for this position is contingent upon successful completion of the trainingprocess.


Educationand Experience

Requirements:

High schooldiploma or equivalent. College degree preferred with an emphasis in Sales orMarketing. 6 months 1 year of retailsales, customer service or telecommunications experience.

Desired Qualifications:

  • 1+ years of wireless communication experience in sales and customer service desired

  • Bilingual (Spanish/English) skills a plus

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Store Supervisor

Atlantic Tele-Networks

Posted 1 week ago

VIEW JOBS 10/6/2018 12:00:00 AM 2019-01-04T00:00 The Store Supervisor is responsible for the oversight of all operational aspects at a single designated retail store; managing employees, administering legendary customer service, and upholding the integrity of all policies and procedures. This position reports to the Area Sales Manager. Essential Job Duties and Expectations: * Incessant desire to provide an unforgettable shopping and service experience for our existing and prospective customers. * Builds a positive work environment and maintains the esteem of all employees; leading with integrity. * Must be able to lead by example, displaying to others what is expected of them and directly contributing to the activation, subscriber, and revenue goals for the store. * Takes ownership of all operational necessities; capable of handling any sales or non-sales related problem affecting the customer experience at the store. * Accountability for developing and managing up to 4 Wireless Sales Consultants. * Research, locate, and participate in community events to develop and maintain business relationships. * Assists in locating, recruiting and hiring exemplary and upbeat personnel. * Adapts quickly to change and comfortable making tough decisions. * Conducts daily audits to ensure all company policies and procedures are being upheld by Wireless Sales Consultants; including inventory, cash handling, billing system, and CPNI. * Tactfully handles and diffuses all customer escalations, resulting in a positive outcome, and without manager intervention. * Develops and enforces best practices to drive sales, cross promote services, and improve customer satisfaction; including selling techniques, courtesy callbacks, and sales saves. * Exhibits passion for technology; electronic gadgets, operating systems, and industry trends. * Demonstrable computer literacy; adapted to learn and become an expert in essential Billing & Retail Systems. Minimum Requirements: * Positive attitude, creative thinker. * Strong communication and decision-making skills. * Aptitude to learn communication products and services. * Ability to work independently without close supervision. * Self-motivation to achieve targets needed to attain monthly goals. * Ability to provide high levels of service and interact positively with customers to offer solutions. * Flexibility with work hours and willingness to work weekends as required Education and Experience Requirements: * High school diploma or equivalent. College degree preferred with an emphasis in sales or marketing. * 1+ year of leadership experience including developing and coaching employees * 2+ years of retail sales, customer service or telecommunications experience * Bilingual (Spanish/English) skills a plus Continued employment for this position is contingent upon successful completion of the training process. Atlantic Tele-Networks Hawthorne NV

Wireless Sales Consultant

Atlantic Tele-Networks