Wireless Project Manager

Wireless Project Manager

• WidePoint Integrated Solutions Corp.

• DC, DC

WidePoint Corporation (WYY) is a leading provider of wireless mobility management and cybersecurity solutions. We offer secure, cloud-based, enterprise-wide information technology-based solutions that enable enterprises and government agencies to deploy fully compliant IT services in accordance with government-mandated regulations and advanced system requirements.

We are looking for a highly motivated Wireless Project Manager DC, DC that can operate in a fast-paced and demanding environment of a micro-cap publicly-traded company.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Responsible for all client communications, conflict resolution, and contract compliance on client deliverables.

• Reviews all major deliverables (i.e., Service Level Agreement [SLA], Key Performance Indicator [KPI], reports) to meet quality standards and client expectations.

• Ensures that client issues are dealt with efficiently, including informing Management and the Director of Client Services of any problems that may arise.

• Has ownership responsibilities for the client's database; ensuring accuracy and running and presenting weekly, monthly, quarterly, and yearly reports to the client as requested.

• Works closely with the internal functional groups to maintain a continuous knowledge of client contract to identify potential issues or opportunities within or related to the contract.

• Ensures that all processes and procedures are reviewed, completed, and all quality standards are met.

• Being aware of opportunities for account growth and new business; reporting information to Director of Client Services and management.

• Communicate the client's goals and represent the client's interests to all internal functional groups within WidePoint.

• Provides regular and ongoing two-way communication between the client and team, providing strong team representation, and setting proper client expectations based on contract deliverables.

• Understanding WidePoint capabilities and service offerings and effectively communicating all offerings to the client.

• Reports to the Director of Client Services, providing regular input on all account activity, including weekly status.

• Holds a weekly meeting with the account team (Project Manager, Auditor, Director of Client Services, and Account Team).

• Holds a weekly meeting with the on-site and account team (Auditors, Help Desk, and Management).

• Tracking weekly tasks reporting them to the Director of Client Services weekly.

• Develops and executes the project plans supporting client requirements.

Minimum Qualifications (Knowledge, Skills, and Abilities)

The minimum qualifications include:

• Bachelor's degree in a related field, including Computer Science, Business, or Engineering, is required.

• At least two (2) years of related experience are required. Prior wireline or wireless telecommunication, accounting, and budgeting experience is a plus.

• Professional demeanor as this is a customer-facing position.

• Proficient with Microsoft Office Suite or related software.

• Excellent time management skills with a proven ability to meet deadlines.

• Ability to prioritize tasks and delegate them when appropriate.

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Occasional travel to WidePoint locations and client locations.

• U.S. Citizen Capable of Obtaining a Secret Security Clearance.

• Supervisory Responsibilities

• Oversees a team of managers and analysts to ensure projects are completed on time and to specifications.

• Delegates work and assignments to team members based on expertise, work experience, and time constraints.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to fifteen (15) pounds at times.

Note: This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other position-related instructions and to perform any other position-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this position successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.