At INTRUST Bank, relationships are at the core of all we do. Which is why we focus on fostering positive relationships not just with our customers, but also with each other.
INTRUST Bank recognizes and celebrates employees for their individual character, value and potential, with a focus on developing the unique talents each team member brings to the table.
It's something we've learned firsthand over the decades; focus on people, and the rest will fall into place to create an environment built on respect, understanding and most of all trust.
Primarily responsible for processing customer domestic and International wire transfer requests.
Must be able to assess high-level risk, and follow established procedures to mitigate risk. Also performs duties associated with financial analysis, auditing, and documentation. Works with various banking systems i.e.
Insight, SharePoint, Vision IP and Business Online Banking. Promotes and fosters teamwork across all areas of INTRUST and is focused on delivering a high level of customer service to all. Must maintain strict standards of confidentiality, and perform duties in a manner supporting INTRUST's Character Qualities.
Maneuver internal software programs to successfully transmit wire requests.
Accurately and efficiently follow established procedures in timely manner.
Handle all transactions with the highest degree of security and confidentiality.
Responds to internal and external customer service requests.
Review wire transfer orders for fraudulent activity, scams and other high-risk situations.
Report suspicious activities to the appropriate areas.
Research funds transfer request(s) for the compliance and/or legal department.
Monitor and report daily cash position and bi-weekly reserve requirement.
Manage customer and account(s) set up's in PayPlus database per agreements.
Education and Experience: High school diploma or equivalent and 2+ year's previous banking experience required. Wire room experience preferred.
Required Skills and Knowledge:
Excellent communication skills and computer experience required.
Must be able to demonstrate a high level of accuracy and attention to detail, and must be able to exercise good judgment. Strong customer service and follow-up skills required. Requires the ability to learn and retain guidelines for the following regulations 'E' and 'J'.
Required Licenses and/or Certifications: None
Physical Demands: Must be able to view personal computer for extended periods of time.
Must be able to hear and speak clearly both face-to-face and over the phone. Must be able to use hands to key information and handle objects
Working Conditions: Normal office environment
This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.
INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual's protected category constitutes a bona fide occupational qualification.