Wire Transfer Specialist 2

US Bank Gresham , OR 97030

Posted 1 week ago

Responsible for processing wire transfer activity including incoming or outgoing Domestic and International wire transfers. Transcribes customer payment instructions for transactions. Verifies and reviews incoming and/or outgoing wire transfers to ensure the authenticity of customer authorization and/or approvals. Ensures the appropriate customer accounts are debited/credited. Manages the risk of releasing unauthorized transactions by following strict guidelines. Resolves all system generated exceptions. Uses various tools needed for transactional processing inclusive of NSP, SAR, CIS, Lotus Notes, Avaya, Intranet and Internet.

Basic Qualifications

  • High school diploma or equivalent

  • One to two years of clerical and/or wire transfer experience

Preferred Skills/Experience

  • Thorough knowledge of wire transfer and key entry

  • Well-developed clerical and customer service skills

  • Strong telephone and interpersonal skills (Call center experience)

  • Thorough knowledge of banking operations

  • Ability to collect and organize information (comfortable asking questions)

  • Ability to identify and resolve/escalate problems

  • Detailed oriented

  • Ability to work with strict deadlines

  • Be willing to learn multiple functions

  • Ability to move between functions when needed

  • Inquisitive

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Internet Support Specialist 2

US Bank

Posted 3 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 Assists contact center and various business lines with ongoing internet and system support issues. Assists with reviewing, researching, analyzing and compiling data, and development of project/release recommendations for new or revised systems. Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with business line needs. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer internet bill pay or various technological issues. Basic Qualifications * High school diploma or equivalent * Two to four years of direct experience in internet and technology system support; or * Three to five years of related experience Preferred Skills/Experience * Demonstrated knowledge of appropriate U.S. Bank, vendor and competitor products and services * Thorough knowledge of business line or functional area systems and procedures * Strong project management, organizational and analytical skills * Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service * Strong leadership, problem-solving and negotiation skills * Proficient keyboard and PC skills using word processing and spreadsheet software * Excellent presentation, verbal, written and interpersonal communication skills US Bank Gresham OR

Wire Transfer Specialist 2

US Bank