Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Wire Transfer Operator II

Expired Job

Comerica Auburn Hills , MI 48326

Posted 3 months ago

Wire Transfer Investigator

The Wire Transfer Investigator is responsible for researching and resolving wires within department established service levels.

Position Responsibilities:
1.Responsible for researching and resolving wire investigations for international/domestic wires within department established service levels.
2.Responsible for monitoring, researching and clearing open items on the Frontier system.
3.Maintain job specific service levels.
4.File and maintain all wire transfer documents received and cases created.
5.Handle domestic/international investigation related issues from internal/external customers.
6.Responsible for communicating up or down depending on the situation.
7.Assist production team during peak processing times or contingency modes.
8.Pro-actively resolve sensitive customer issues professionally and proficiently.
9.Builds rapport with staff through open dialogue.
10. Demonstrate efficient time management skills to ensure all projects and production related deadlines are met without compromising accuracy and quality.

Relocation

Relocation is not available for this position.

Travel

Travel is not required of this position.

  • High School Diploma or General Education Diploma (G.E.D.)
  • 2 years wire transfer or operations experience
  • 1 year customer service experience in a telephone and face-to-face environment
  • 2 years experience working with Microsoft Office, specifically MS Excel, MS Word, Power Point, and Visio
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Monitoring Center Console Operator Auburn Hills MI

Comerica

Posted 1 week ago

VIEW JOBS 12/11/2018 12:00:00 AM 2019-03-11T00:00 Monitoring Center Console Operator The Monitoring Center Console Operator is responsible for adhering to Comerica Bank and Comerica Security policies and procedures in regards to Campus, and Banking Center Security and Life Safety issue, monitoring and responding to alarms according to procedures, working with a variety of vendors as required with troubleshooting communication failures and system problems, demonstrating a complete working knowledge of all Monitoring Center alarms, Access control and CCTV systems, assisting vendors in the field to resolve alarm issues and working and addressing Campus Maintenance issues. Position Responsibilities: * Interface with eight (8) different systems. * Monitor and respond to Banking Center and ATM alarms on Mastermind. * Monitor and respond to Access Control Facility alarms on the Pegasys system. * Program alarm systems on new, repaired or refurbished locations with Remote Link. * Verify audio recordings on Viewpoint. * Monitor and program all DVR systems on Navigator and web-based application. * Monitor 3SI GPS trackers in the field via web-based application. * Generate communications to groups and individuals regarding alarm activity, technical issues, or general emergencies. * Verify that all logs, documents and back-ups are done on an ongoing basis. * Ensure that policies and procedures are being adhered to in regards to workplace issues and alarm response. * Work with various vendors for problem resolution. Coordinate and resolve security requests and issues. * Directly troubleshoot technical issues that affect Corporate Security, Retail, IS, as well as Electronic Banking/ ATM Servicing. * Interface with Client Resolution Center and vendors with respect to new sites and troubleshooting communication problems. * Coordinate with law enforcement and local security for alarm dispatch. Travel Up to 10% of travel may be required of this position. Relocation No relocation assistance is provided for this position. * High School diploma or the equivalent * 1 year of experience with monitoring alarm and access control systems * One year of experience in working in a Monitoring Center/ Dispatch * 1year of Security experience * Valid driver license * 24 hour availability to respond to security related issues * 1 year of experience with computers including Microsoft applications (Outlook, Word, Excel) Comerica Auburn Hills MI

Wire Transfer Operator II

Expired Job

Comerica