Wioa Program Advisor

#JobUpND

Meeting Workforce Needs ~ Purposeful. Respectful. Collaborative. Loyal

Department: Wahpeton Workforce Center

Salary: $4,629 per month

Status: Regular, Full-Time Position

At Job Service North Dakota, we stand by our values of being purposeful, respectful, collaborative, and loyal. We are looking for a candidate who exemplifies these qualities and has a passion for serving our great state in the role of WIOA Program Advisor. We are offering a rewarding work opportunity with a competitive employee benefits package, including a fully paid family health insurance plan, paid leave, ten paid holidays, retirement plan options, an infant at work program, and more!

Summary of Work

Are you someone with a passion for helping others and a knack for sharing educational, training, or learning opportunities? We are currently seeking individuals with diverse training and educational backgrounds who possess exceptional relationship-building skills and a flair for creative thinking to excel in the vital role of the WIOA Program Advisor.

The Workforce Innovation and Opportunity Act (WIOA) Adult, Dislocated Worker and Youth are federal programs that provide job training, education, and employment services to eligible individuals. The Adult and Dislocated Worker program is aimed at improving employability, expanding earning potential, and helping participants retain a job by providing a variety of funded activities and services including classroom training, on-the-job training, and support services. For Youth, the program focuses on assisting those with barriers to academic or employment success by supporting the attainment of educational and/or skills training credentials to aid in securing employment with career/promotional opportunities.

You will be responsible for providing comprehensive support and tailored case management for the program(s), providing aid in completing applications and determining eligibility for the program(s). Through one-on-one consultations, you will assess clients' goals, strengths, skills, and interests. You will develop personalized action plans and, depending on the program, direct to eligible training, certification, educational opportunities, services, and other resources; offering advice, as well as guidance on resume writing and interview preparation, ultimately helping clients achieve success in the job market.

This position will additionally provide information and assistance to customers utilizing the work center resources via in-person visits, telephone, and electronic inquires. As a team member, you will coordinate program services within the work center to meet customers' needs, provide orientation to services and resources provided within the work center, provide job search, placement, and career counseling assistance, and guidance on navigating the jobsnd.com website and on filing unemployment insurance claim (if needed). You will collaborate with rural and local workforce partners by conducting presentations, promoting the program(s) to specific groups, identifying training, apprenticeship, and job opportunities; demonstrating website features (such as resume searches, labor market information, and job postings), and educating on other state and federal resources available.

Travel may be required during regular business hours throughout the week for training and to perform outreach activities to customers/clients.

If you're ready to make a difference and empower individuals on their journey to self-sufficiency, join us! Apply now and become a vital part of our team dedicated to changing lives, building brighter futures, and Meeting Workforce Needs.

Minimum Qualifications

To be considered for this position, you must have the following experience/education combination:

• a bachelor's degree in education, business management or related studies, or a human services-related field plus at least two (2) years of related work experience
• OR at least six (6) years of related work experience

Related work experience typically includes assessing an individual's talent, hard and soft skill inventory, and/or employment barriers, in order to prepare job seekers and students for the workplace, create career pathways, enhance training opportunities, identify transferrable skills for displaced or disabled workers, and/or case management.

Preferred Qualifications

The WIOA Program Advisor will possess a diverse set of skills to effectively support job seekers in their career development and job search efforts. The preferred candidate will have outstanding customer service skills, communication and listening skills, assessment skills, attention to detail, experience in group facilitation/presentation, and ability to work through various challenges and obstacles, as well as the ability to create a supportive and inclusive environment where all clients can feel valued and understood, regardless of their background, skillset, experiences, and perspectives.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage.

Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

All application material must be received online through the ND PeopleSoft System on or before 11:59 p.m. on the closing date and must include:

• Resume (must clearly explain how you meet the minimum qualifications)

• Cover letter

• Copy of college transcript (if applicable)

• Three professional references

Applications will be scored based on a 100-point candidate questionnaire to be considered for interviews. It is very important to be thorough and detailed on all your application materials.

Applicants claiming ND veteran's preference must submit documentation proving their ND residency and eligibility under North Dakota Century Code 37-19.1. Refer to https://www.veterans.nd.gov/benefits-and-services/veterans-preference-nd/documentation-required-applicant for required documentation to upload.

Job Service North Dakota does not provide sponsorships.

For more information or if you need accommodation or assistance in the application or selection process, contact Raeann Schmitcke, Human Resource Officer, at raeannschmitcke@nd.gov or 701-328-2840. TTY users may use Relay North Dakota at 711 or 1-800-366-6888.

Learn more about Job Service North Dakota at https://www.jobsnd.com/

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.