The Southwest Division has an opening for a Wine Steward for store 1201 in Phoenix, Arizona; this is a union position and is not bonus eligible.
Responsible for operating the assigned liquor department and implementing all operations, marketing and merchandising strategies in and for the assigned department, including the Fine Wine Program. This position requires some knowledge of all wine categories and outstanding customer service skills. Key Responsibilities include, but are not limited to:
Establish and build customer relations
Assist in educating customers in making informed wine purchasing decisions.
Executes the corporate plan to exceed liquor department sales and profit numbers.
Wine Stewards primary role is to hand sell to consumers and trade up purchases.
Assist in all departmental replenishment.
Maintain all Alcoholic Beverage department schematics, including warehouse and DSD.
Able to work flexible schedule including nights, weekends and peak hours. (Primary work hours are 10 a.m. - 7 p.m. including weekends) * Complies with dress code consistent with employee handbook and store standards.
Demonstrates Superior Customer Service.
Demonstrates necessary technical skills and knowledge of all wine/liquor categories.
Superior customer service with an outgoing and positive attitude.
Must be able to work with minimal supervision.
Hourly Rate: $18.42 per hour