Windows/Linux-Systems Admin

• Must reside in the state of CO on start date. Relocation assistance is not provided. FirstBank does not sponsor work visas.*

This is a hybrid position requiring a minimum of 2 days a week in office

• If candidates are in a familial or romantic relationship with a current FirstBank employee or FirstBank Board of Director they cannot be considered at this time.*

Salary range: $88,500 - $111,000

Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 110 branch locations across Colorado, Arizona and California. Its growth can be attributed to one simple philosophy: do right by customers, communities and employees, which at is the center of the company's "banking for good" mantra. FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group. By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There's an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

Responsible for installation, configuration, administration, support, and maintenance of Microsoft Windows and Linux servers and applications in a 24x7 enterprise environment. Participates in all aspects of the research, planning, design, and documentation for assigned projects. Analyze customer requirements to provide highly available, secure solutions. Participate in on-call rotations and after-hours work as required by system implementations, outages or upgrades.

What you will do

• Administer and support virtual servers and applications that run on Microsoft Windows and Linux operating systems.

• Participate in the evaluation and implementation of projects and applications involving existing and new technical solutions.

• Troubleshoot hardware and software problems; coordinate resolution with internal technical resources and external vendors.

• Provide escalation support to technical support staff/teams to assist in troubleshooting or problem resolution.

• Maintain documentation of assigned systems in Confluence, update hardware assets on an on-going basis; include documentation updates as an integral part of every project.

• Administer and support tools that are used to monitor and tune application performance.

• Monitor the capacity and performance of systems and software applications and make recommendations for improvements and tuning as necessary.

• Research and implement automated processes to improve operational efficiency.

• Design and architect new solutions following procedures listed in the Infrastructure Department Policies and Procedures manual as well as the Information Protection Policy manual.

• Collaborate with other Technology staff and third party vendors for the implementation of new applications or upgrades to existing systems.

• Follow change control procedures during new implementations and changes to existing systems.

• Participate in security audits, and collaborate with the Security and Audit teams to resolve findings.

• Maintain and update operating system security patches.

• Maintain and update platform applications as required.

• Maintain knowledge of current and developing technologies, recommend evaluation of emerging technologies that would benefit Technology and Infrastructure teams.

• Use Jira and Agile methodologies to communicate with management on the status of projects and utilize SCRUM and Sprints to complete project work.

• Participate in a 24x7 on-call rotation

• Perform other duties and projects as assigned.

• Understand and comply with all provisions of the Safety in the Workplace policy.

Minimum Requirements

• Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience.
• A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements

Preferred Requirements

• Bachelor's Degree in Computer Science or other technical field

Knowledge, Skills, and Abilities

• Strong organizational skills; ability to balance responsibilities of multiple projects and operations support while meeting agreed upon objectives.

• Strong understanding of enterprise Windows and Linux operating systems and administration.

• Working knowledge and expertise in PowerShell and BASH scripting.

• Knowledge of Ansible playbooks and how to incorporate them into automation.

• In-depth technical problem-solving skills.

• Strong customer service skills. Ability to communicate with professionalism, diplomacy and tact.

• Strong understanding of LAN protocols and technologies, such as TCP/IP and Ethernet; ability to troubleshoot network services such as DNS, FTP and HTTP.

• Strong understanding of virtual networks and controlling access between virtual networks; ability to troubleshoot server to server communication problems between secure networks.

• Strong understanding of LAN hardware, such as servers, switches, and storage systems; ability to learn new systems and integrate them into the Infrastructure.

• Ability to create, implement and maintain information security standards at the operating system and application levels.

• Ability to implement highly available solutions; implement server clusters using various clustering technologies and server farms using load balancers.

• Ability to integrate and troubleshoot various directory technologies such as Active Directory and LDAP.

• Good understanding of communication/data encryption technologies, web applications, and Relational Database Systems.

• Good working knowledge of data communication topologies and protocols.

Working Conditions and Physical Requirements

• Frequently remains stationary throughout a typical business day.

• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.

• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms.

• Occasionally positions self to access drawers and shelves of various heights.

• Frequently reaches for and handles paperwork and files.

• Constantly communicates with customers, coworkers, and management in-person and on the phone.

• Must be able to exchange accurate information.

• FirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need.

Statement of Benefits

FirstBank offers a suite of benefits that support our employees' professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&D

FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.

• This opportunity is expected to close by 4/17/24*
• This opportunity's deadline has been extended to 5/3/24*