Vaxcom Services, Inc.
Vaxcom Services Inc. (an Xator Corporation National Security Solutions Company) is a niche provider of intelligence related support services. We are recognized experts in Intelligence Community with subject matter expertise in the areas of Technical/IT Services, Operations, and Intelligence Services.
Clearance Requirement: Active Secret clearance is required.
Windows System Administrator
The Windows System Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Conducts testing of network design. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc. Evaluates and reports on new communications technologies to enhance capabilities of the network. Supports and provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
Participate in a rotating 24x7 schedule
Operate and maintain all Production, Pre-Production, and Development systems in a Windows environment.
Perform System Administration activities to include account management, monitoring and management of system resources (CPU, memory, disk, etc), monitoring and auditing system logs, back-up and recovery, continuity of operations, security, and managing operating systems.
Implement and monitor the Enterprise Windows Servers testing and installation of patches, updates, additional tools and future versions of all software on a regular basis.
Perform Systems Lifecycle management including planning, implementation, maintenance, upgrades, consolidation, and decommissioning of enterprise hardware, and software.
Manage system requirements and derived requirements to ensure the system is compatible with defined architecture and meets customer needs.
Develop technical documentation, including CONOPS, user guides, test plans, and other CDRL items.
Demonstrated experience and/or familiarity with one of more of the following shell and scripting languages: Bourne, C, Krone, Bash, Perl, Batch, VBScript, etc.
Demonstrated experience and/or familiarity with one of more of the following: Windows, Solaris, AIX, Red Hat, IRIX, Linux or UNIX.
Demonstrated experience and/or familiarity with trouble-ticket or other tracking system.
Demonstrated experience and/or familiarity with one of more of the following: networking protocols and applications (e.g., DNS, TCP/IP stack, sockets, console, license, NFS, SAMBA, and back-up, SAN and mail servers).
Manages the functionality and efficiency of a group of computers running on one or more operating systems.
Perform regular maintenance and troubleshooting on system.
Maintain the integrity and security of IT system.
Prepare and maintain system documentation and process documentation.
Interact with users
Adhere to policies and standards for allocation related to the use of computing resources.
Develop and implement system testing strategies and document results.
Provide advice and training to end-users.
Provide remote access capability for users using approved secure access methods.
Provide software upgrade plans for Commercial Off-the-Shelf (COTS) and Government Off-the-Shelf (GOTS) software to the Change Management process.
Conduct testing using approved testing procedures for all new staged hardware/software (GFE), as well as components that have been updated, received patches, and/or have been repaired.
Establish and maintain user accounts, passwords, etc.
Support shift work, as required.
Relevant certifications desired (Red Hat, Microsoft, Oracle, Solaris, UNIX, etc.)
DoD 8570.1-M Compliance at IAT Level I required.
Advanced experience with Microsoft Windows Server 2008/2012.
Experience developing and maintaining Technical Documentation and instructions.
Vaxcom is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Vaxcom Services, Inc.