Windows System Administrator

Information Technology Coalition, Inc. Kearneysville , WV 25430

Posted 2 weeks ago

This position will support ongoing requirements of the United States Coast Guard Operations Systems Center (USCG OSC) Core Technology Services Contract in Kearneysville, West Virginia.

The System Administrator (SA) works as a member of the PaaS Operations Team, providing daily system support and maintenance for Windows systems. The SA is expected to have a thorough technical knowledge of the Windows operating system and must be capable of executing independent and team tasks as assigned.

He/she must be a team player and willing to interact with other people at all levels throughout the organization. He/She must also posses an outstanding ability to identify and troubleshoot hardware and software issues across a variety of systems and platforms.

Responsibilities include, but are not limited to:

  • Day-to-day operations and administration of systems supported by the PaaS Operations team
  • Technical support for the system including responding to Help Desk tickets and working with customers to resolve issues.
  • BMC BladeLogic Server Automation operations work to include server update scheduling, results analysis, troubleshooting, and correcting issues.
  • Performing system upgrades and maintenance tasks, including installation and configuration of Windows operating systems, administration of user accounts, and maintenance of system security posture.
  • Architectural design, implementation and continuous improvement of support and application system infrastructure.
  • System performance tuning, data recovery, etc.
  • Installing and upgrading system software and supporting operating system configuration in support of application and database software.
  • Creating, maintaining, and restoring system backups.
  • Providing technical input for policies and procedures, and maintaining accurate documentation on those policies/procedures.
  • Adhering to Change/Configuration Management procedures and policies.
  • Properly estimating work efforts and technical challenges (scoping projects).
  • Research and investigate problems, diagnose and provide resolution or viable solutions for hardware and software issues; appropriately escalating and reporting recommendations clearly and effectively to management and team.
  • Research and remediate vulnerabilities.

Requirements

  • 1+ years experience with Server Automation Tools, preferably BMCs BladeLogic Server Automation Suite
  • Desireable: SQL Server knowledge
  • Desireable: Experience with BMC Remedy Action Request System and any of its associated applications, such as Service Request, Change Management, Asset Management, Incident Management, etc.
  • Experience with server security hardening and security implementation strategies in support of DoD requirements
  • Experience with System Monitoring Tools
  • Experience with blade servers and/or servervirtualization
  • Desireable: Familiarity with USCG OSC systems and operations
  • Familiarity with the ITILv3 Framework
  • Desireable: Experience supporting Linux Server Operating Systems

Required Education

  • Bachelors degree in Computer Science, IT Engineering or related degree program; or current IT certification with sufficient technical experience to substitute for the formal education requirement.

Required Knowledge, Skills and Abilities

  • This position requires applicants to successfully complete the security application process with the intent of gaining a government granted NACI prior to starting; US Citizenship required.
  • Minimum 5 years experience in supporting Windows Server Operating Systems
  • Ability to work well in a team environment, promote customer service and handle complex technical issues
  • Excellent troubleshooting skills
  • Security+, CCNA, CySA+, GICSP, GSEC, SSCP, CASP, CCNP, CISA, CISSP, GCED, or GCIH certificate.
  • Ability to support on-call rotation and accept calls during the night to support the Windows servers

Miscellaneous Requirements and Highly Desired Skills

  • 1-3 years experience with Server Automation Tools, preferably BMCs BladeLogic Server Automation Suite
  • Desireable: HP-UX experience
  • Desireable: Oracle DBA knowledge
  • Desireable: Experience with BMC Remedy Action Request System and any of its associated applications, such as Service Request, Change Management, Asset Management, Incident Management, etc.
  • Experience with server security hardening and security implementation strategies in support of DOD
  • Experience with System Monitoring Tools
  • Experience with blade servers and/or servervirtualization
  • Desireable: Familiarity with USCG OSC systems and operations
  • Familiarity with the ITILv3 Framework
  • Desireable: Experience supporting Windows Server Operating Systems
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Windows System Administrator

Information Technology Coalition, Inc.