Wind Turbine Support Technician - Onsite In New York

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Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

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Inviting applications for the role of Remote Wind Turbine Support Technician!
In this role, Remote Wind Turbine Support Technicians monitor the status and performance or wind turbines and wind farms to ensure continuous operations. Remote Wind Turbine Support Technicians troubleshoot and reset faults remotely, coordinate with onsite technicians as needed to minimize disruption of service to the power grid.

Responsibilities

• Real time monitoring and response of Renewable Energy power generating assets.

• Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions

• Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support

• Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System

• Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately

• Follow ROC procedures to drive standardized global practices

• Proficiently communicate with internal and external customers via written and verbal communication

• Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools
  Qualifications we seek in you!
  Minimum Qualifications

• Excellent written and verbal communication skills

• Ability to work independently

• Excellent PC skills, experience using MS Office, MS Outlook, and Excel

• Must be able to work variance shifts required for 24x7 operations

Preferred Qualifications/ Skills

• Experience in renewable energy generation

• Experience with industrial plant maintenance

• Experience with maintenance and troubleshooting Programable Logic Controllers (PLC's)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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