Position Title: Will Call desk/ Counter sales
Purpose of the Position:
The Will Call Counter position is a professional position. This person will assist two key areas of operation, namely:
Dispatch and Inside Sales. They are asked to perform various tasks and/or duties. These tasks and/or duties performed in each area are designed to assist each operation to perform more efficiently.
Primary contact for walk-in customers.
Primary contact for product returns.
A visual inspection of returned product is required before a credit is finalized through the approval system.
Answer sales calls when sales team is busy and /or occupied. In addition, this person will be the primary contact for general knowledge about our products including pricing questions, and product availability.
Serve as contact for secondary suppliers supporting contractors. Such as Mountainland, Peterson Plumbing, etc.
Assist sales team with job quotes and management of projects.
Assist the Dispatcher as needed.
Be the backup to the Dispatch position during periods of vacation or illness
Assist in the invoicing of delivery tickets.
Insure that pick tickets and delivery tickets are correct and given to Drivers in a timely manner
Check off loads to insure that correct products have been loaded and will be delivered to the correct jobs/contractors sites.
Direct Forklift operations
Knowledge, Skills and Abilities:
Knowledge of all Geneva Pipe products.
Familiarity with Geneva Pipe production methods and production capabilities.
Understanding of specific plant capabilities.
Customer oriented with ability to relate with customers in a calm, professional manner.
Excellent verbal and written communication skills.
Be able to multi-task.
Use basic math skills.
Compensation and Benefits:
Compensation negotiable depending upon qualifications.
Benefits include Paid Time off, Holiday pay, Health insurance, and Dental insurance after 60 days of hire.
Company paid life insurance, and company matched 401(K) benefits available after 90 days of hire.
Apply online at or email resumes to
Geneva Pipe is an Equal Employment Opportunity Employer
Department: Orem Plant office
Job type: Full Time