Wide Body Charter Desk Manager

About Ascent

At Ascent, we solve supply chain challenges for thousands of customers worldwide. Ascent is a recognized supplier of the year for multiple Fortune 500 companies as well as a partner to thousands of small and medium-sized businesses. Ranked among the Top 100 Global 3PLs by Inbound Logistics as well as the Top 40 3PLs and Top 20 Freight Brokerages in North America by Transport Topics, Ascent's #1 market share in the North American ground and air expedite market has provided it the foundation to become the preferred logistics provider to a marquee portfolio of the world's largest and most sophisticated corporations. Ascent's offerings include truckload, less-than-truckload, global forwarding, air charter, specialized, brokerage, managed transportation and expedite solutions. The company moves over 430,000 shipments annually through its competitive PEAK freight marketplace. For more information about the company, please visit Ascent's website: www.ascentlogistics.com.

Our Purpose

We elevate the world of logistics through passion and innovation.

Our Mission

We want to do more things and provide more solutions for more customers in more places around the globe with lower operating risk and flawless execution.

What You'll Do

The Charter Desk Manager will be responsible for developing and contributing to the product and service development. You will set up the charter desk structure and its activities and work with the Ascent core stakeholders to develop the product: Vertical Leaders, Marketing, Finance and EVP Sales leaders. The Charter Desk Manager will also internally promote and sell the product and foster and coach, the internal Ascent stakeholders (sales and business developers).

• Actively participate and contribute to the build-up of the charter desk, jointly with the VP Cargo Sales

• Manage the day-to-day charter desk

• Manage and supervise the operational and commercial execution

• Set and monitor the tasks and KPI's for the Charter Operational Manager

• Set up a vendor management & KPI metric concept for aircraft operators (global)

• Continuously develop the Wide Body Air Charter Product and related services

• Set up an internal sales promotion campaign and marketing tools

• Help set up and provide coaching to the sales and business development teams and its leaders

• Create and implement the operational and internal contractual protocol

• Prepare the product for a soft roll out by mid-Summer 2024, a hard roll out by Sept 2024

• Set a business revenue plan with the Ascent internal stakeholders

• Conduct regular meetings with the internal Ascent stakeholders

• Participate in carrier negotiation meetings

• Participate in carrier - charter industry conferences to increase BI, networking and footprint

• Actively participate in internal marketing campaigns to promote and consult all Ascent stakeholders

• Work with the Ascent U(niversity) Team to set up coaching and wide body coaching and training modules

• Provide global carrier/airfreight intelligence to support the stakeholder's development and company's growing expansion in time critical services

• Set and maintain/monitor an internal P&L, with ongoing budget expansion (3 year, 5 year)

What You'll Bring

• Bachelor degree, preferably in Business Administration and Management, Logistics and aeronautical studies

• A 10-to-15-year minimal experience in both operational, sales and management experience in international airfreight transportation and logistics

• An in-depth knowledge of all matters airplanes: most current freight and belly freight aircrafts ranging from B727 through B747-400F/-8F and out of gage aircrafts

• An in-depth knowledge and understanding of the current main global asset owners and operators

• Must demonstrate an apt and agile characteristic for solutions and integration

• Demonstrate adaptability to a global complex environment

• Must be driven by result and accomplishment

• Apt to integrate and connect with the Ascent structure, business model and philosophy

• Apt to work with all standard Microsoft applications (Word, Excel, PowerPoint).

• Be able to formulate and present strategy, roadmap, and execution plan for the Wide Body Air Charter Division,

• Be able to contribute to the formation and creation of processes and protocols

• Be able to set and run metrics and mathematical concepts for procurement and revenue concepts

• Be able to work independently and manage crisis situations on behalf of internal stakeholders and customers

• Multilingual is preferred

• Bring an existing network of carrier and operator connections

• Be a 24/7 global person

Ascent's Competitive Benefits

• 401(k) and employer matching

• Life Insurance

• Health, Dental, Vision Insurance

• Short- & Long-Term Disability

• Paid Time Off (PTO)

• Employee Assistance Program

• Paid Parental Leave

• Employee Wellness Program

• Paid Holidays

• Employee Recognition Programs

• Flexible Spending Account (FSA)

• Tuition Reimbursement

• Health Savings Account (HSA)

• Overtime, Differential & Bonus Pay

Additional Considerations

• Travel Responsibility - up to 50%

Salary Range: $100,000 - $110,000