WIC Technician I/Breastfeeding Peer Counselor (Hrly)

STARTING SALARY: $11.58 PER HOUR

SUMMARY

Do you have a passion for helping people who are in need? Do you enjoy helping expectant mothers and new mothers learn about the benefits of breastfeeding? Do you enjoy utilizing your computer skills in your everyday work life? If you answered yes to all these questions, apply for the WIC Technician I/Peer Counselor-hourly position today! The Women, Infants, and Children (WIC) Nutrition Program helps pregnant women, new mothers, infants, and children learn about nutrition to stay healthy. WIC plays and important role in improving birth outcomes, reducing food insecurity, promoting breastfeeding, and improving the diets and health of women and children enrolled in the program.

If you are looking to make a difference, working for the WIC program can be rewarding and means you are investing in your community each day. You will have professional growth opportunities along with competitive pay and a rewarding job. If this sounds like an opportunity for you, join our team today!

ESSENTIAL RESPONSIBILITIES

• Educating pregnant women and their families on the benefits of breastfeeding

• Assisting new mothers with the techniques of breastfeeding

• Conducting breastfeeding classes in person, via Zoom, and in a variety of community settings

• Assisting WIC Nutritionists with breastfeeding consultations for WIC participants

• Instructing WIC breastfeeding participants on the use of breast pumps, when necessary

• Maintaining logs and inventory of breastfeeding supplies and maintaining breastfeeding equipment

• Interviewing clients and determining their income eligibility for enrollment in the WIC program according to standard criteria

• Issuing food benefits according to diet prescriptions, obtaining necessary signatures, and filing duplicate copy in an organized manner

• Scheduling appointments in a computerized format; follow up on missed and future appointments

• Answering a multi-line telephone system and processing calls efficiently and expeditiously

• Contacting participants via text and phone to upload documents and assisting them with the process

• Obtaining the height, weight and finger stick blood work on clients

• Presenting a hospitality, customer centered and caring attitude

MINIMUM REQUIREMENTS

Requires a High School Diploma or its equivalent and a minimum of one year of clerical experience; two years preferred. Bilingual in Spanish preferred. Valid Texas Driver's License and reliable transportation required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to type at a rate of 40 WPM.

• Ability to work with the public in a high-volume manner.

• Skill in dealing with contentious clients.

• Skill in using a personal computer, calculator, copier, VCR, television, camera, film projector, centrifuge and a multi-line telephone system.

• Knowledge of breastfeeding techniques and expressing breastmilk required.

ADA PROFILE

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to lift/carry 30 lbs; stoop, bend, sit, and walk on continuous basis.

WORK ENVIRONMENT

The employee works in a safe and secure indoor work environment, with occasional high noise levels. There is a risk of exposure to communicable disease. May be required to drive to neighborhood clinics in Potter and Randall counties and travel to attend out of town meetings.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.