WIC Nutrition Assistant

Summary

The Community Health Services Division within Public Health Seattle and King County is seeking TWO skilled and enthusiastic Nutrition Assistants (WIC) to join our Auburn and South Region Public Health Center teams!

The Nutrition Assistant provides services to participants in the Women, Infants & Children (WIC) Program that includes assessing eligibility, and providing nutrition education to individuals and families - both through individual appointments and in a groups. The Nutrition Assistant works with a team of Nutrition Assistants and Registered Dietitians.

The successful candidates will exhibit excellent customer service skills, have the ability to develop and maintain positive relationships with our clients from various cultures, and communicate effectively with English as a Second Language (ESL) clients with the assistance of an interpreter. The candidates will also exhibit flexibility in managing tasks such as teaching classes, providing front desk coverage, along with providing direct WIC services to participant families both in person and remote via phone or video.

Commitment to Equity and Social Justice:

As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all - in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.

Work Schedule:

Workdays and hours can vary based on operational need, currently predominately 8:00am

• 5:00pm Monday

• Friday; occasional Saturday or evening hours may be required to meet business needs.

Work Location:

Auburn

• 901 Auburn Way N., Auburn, WA 98002

Addresses of those South Regional Team sites are as follows and can be found on our King County WIC webpage here:

White Center at Greenbridge

• 9934 8th Ave. SW, Seattle, WA 98106

High Point

• 6020 35th Ave. SW, Seattle, WA 98126

Skyway

• 12704 76th Ave. S. Seattle WA

Vashon

• 17928 Vashon Hwy. SW, Vashon, WA 98070

SeaTac

• 4040 S. 188th St., Suite 201, SeaTac, WA 98188

Birch Creek

• 13111 SE 274th St., Kent, WA 98030

Job Duties

The responsibilities of this classification include performing paraprofessional-level nutritional health care duties in specialized health programs. Incumbents are responsible for health and nutrition assessment, breastfeeding promotion, client education, administrative support duties, health promotion activities, client outreach, and referrals for social and health services as appropriate.

• Gather and assess information for determining health and nutrition risk factors, program eligibility, client education, and referrals.

• Provide group nutrition education and individual nutrition education, which includes breastfeeding support.

• Obtain and document anthropometric measurements for infants, children and adults, which may include obtaining blood samples for hemoglobin testing.

• Respond to telephone inquiries - screen, schedule, and interview diverse clients to determine the appointment type and appropriate provider.

• Document client information and services, and manage appointment schedules in electronic record (Cascades) to support the WIC program.

• Provide direct customer service to a diverse clientele, providing WIC services, issuing and educating on the use of WIC benefits, determining appointment types needed.

• Conduct WIC outreach and program tasks, such as generating end of day reports and client letters, and making referrals to other Public Health services.

• Participate in WIC-related committees, including breastfeeding promotion activities, clinic health and information fairs, and the WIC Farmers' Market Nutrition Program.

• Order and maintain program supplies and educational materials.

• Participate in quality assurance activities.

• Complete annual WIC trainings, and continuing nutrition and breastfeeding education requirements.

• Use Microsoft Outlook and other electronic communication tools to coordinate work, and meet training requirements.

Experience, Qualifications, Knowledge, Skills

• Ability to work with a variety of computer programs, including, but not limited to, Microsoft Suite

• Teams, Word, Excel, and Outlook

• Ability to lift and lower a child weighing up to 35 pounds onto a surface more than 4 feet high with or without accommodation.

• Ability to complete the Washington State WIC paraprofessional competencies within 6 months of hire.

• Ability to obtain Washington State Medical Assistant-Registered or Phlebotomist certification within 30 days of hire in order to perform hemoglobin/hematocrit testing on WIC participants.

• Ability to obtain a Washington State food worker card.

• A current BLS for Healthcare Providers with AED certification before hire.

• Ability to apply nutrition and health promotion knowledge/practices in working with clients from diverse backgrounds to make positive changes in health behaviors.

• Working knowledge of basic nutrition theory and practice, medical terminology, asepsis practices, and universal precautions.

• Demonstrated ability to provide direct client services in a health care setting.

• Demonstrated knowledge and skills related to basic cooking and food demonstration techniques.

• Ability to understand various perspectives and listen to others without conveying judgment.

• Excellent problem solving, priority setting, and organizational abilities.

• Commitment to equity and racial justice principles and demonstrated ability to serve clients with cultural humility.

Desired Qualifications:

• Bilingual in Spanish, Russian/Ukrainian or other language spoken by most WIC participants

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

The vacancy is open to all qualified applicants.

Application Instructions

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Please do not copy and paste your entire job history as your answers to the supplemental questions, as these will be considered incomplete.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.

• The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.

• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.

• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.

• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.

• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

• When public health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign you duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department. If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union affiliation

Protec 17

Contact

For more information about the application process please contact Alexis Owens at Alowens@kingcounty.gov