Program Specialist VIPerforms highly advanced (senior-level) analysis work and manages the clinical services activities under the direction of the Clinical Services branch manager in the Nutrition Services Section. Establishes short and long-term goals and objectives for clinical services and develops guidelines, procedures and processes for achieving these goals.
Evaluates effectiveness of clinical services efforts through surveys and other evaluative methods to gather regular feedback from all stakeholders and participants. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. Plans and assigns the work of others.Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.(45%) Oversees the implementation of the clinical services strategic plan, including the planning and coordination of clinical services related activities and programs for the Nutrition Services Section. Identifies long-range clinical services related goals and objectives and makes recommendations to achieve goals.
Designs and develops methods for assessing effectiveness. Utilizes continuous quality improvement techniques to monitor and evaluate. This includes reviewing reports, survey results and other evaluation techniques.
Identifies needed areas of change and makes recommendations to improve operations. Oversees the development of clinical services procedures and standards in accordance with objectives and goals. Monitors and analyzes changes in the nutrition and public health market and makes recommendations for WIC to incorporate these trends or implement education related to these developments.
Prepares periodic reports for Director of Nutrition Education Clinic Services (NECS), delineating essential program information. (20%) Oversees the assignment and prioritization of work for the clinical services staff who act as a liaison with local agencies, health care providers, and the general public to explain the clinical services activities and state and federal requirements. This work includes the creation of reports, WIC staff educational materials, and training programs. Works across the unit with other strategists to ensure program cohesiveness and consistent messaging across all aspects of program operations related to clinical services. (15%) Consults with public and private agencies involved in clinical services to resolve problems, identify training needs, and discuss program effectiveness.
May oversee contracts related to clinical services. (10%) Identifies the need for new programs and alternative solutions to current processes. Utilizes the WIC innovation centers to test, evaluate and pilot new ideas. Makes recommendations for implementing promising practices.
Provides guidance to staff in the development and integration of new methods and procedures.(5%) Prepares budgets for clinical services related activities. (5%) Performs other duties as assigned which include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.Knowledge Skills Abilities:
Knowledge of quality improvement strategies
Knowledge of behavior change principles
Knowledge of system change strategies
Knowledge of nutrition and public health principles
Skill in communicating with a wide variety of stakeholders including participants, staff, and health care providers
Skill in identifying measures and indicators related to nutrition Skill in solving complex problems Ability to develop alternative solutions
Ability to develop strategic plans Ability to manage complex programs and program activities
Ability to establish goals, objectives, policies, and procedures
Ability to monitor and evaluate program goals
Ability to prepare reports
Ability to work well with groups and in harmony with others
Ability to communicate well verbally and in writing
Ability to lead, assign and prioritize the work of others
Ability to meet deadlines
Registered Dietitian preferred
Initial Selection Criteria:
Experience leading teams or managing projects with multiple people Experience evaluating target audience needs
Experience conducting training in-person or computer based
State WIC or WIC Clinic experience preferred
Nutritionist or dietitian preferred
To be considered for an interview, applicants must demonstrate a clear match to all minimum criteria in the summary of experience sections of the application. RESUMES WILL NOT BE CONSIDERED.
The salary on this job posting reflects the minimum and maximum allowed, however, budget considerations often result in salary offers at the minimum of the posted range. Internal applicants are encouraged to check the HR manual for any changes to their current salary. All applicants chosen to participate in the face-to-face interview process will be required to complete a skills test exercise to demonstrate proficiencies and perspectives associated with this role at the time of the interview.
Only applicants selected for an interview will be notified of final selection.Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.Req #391344MOS Code:
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In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Texas Health & Human Services Commission