Wholesale Lending Services Workflow Business Analyst Lead Vice President

Jpmorgan Chase & Co. Dallas , TX 75201

Posted 2 months ago

Wholesale Lending Services Workflow Business Analyst Lead Vice President

Req #: 190114473

Location: Dallas, TX, US

Job Category: Operations

Job Description:

Wholesale Lending Services Workflow Business Analyst Lead Vice President

Within an Agile framework, the Workflow Business Analyst Lead (Lead BA) works collaboratively with the development team and user groups to elicit, analyze, document, and validate requirements for Workflow functionality. The Lead BA handles multiple, complex project-level business engagement with users, translating business needs into technical requirements per existing processes and controls. Projects will include strategic designs and initiatives associated with the ongoing support of the application.


  • Partner with relevant stakeholders to document requirements, working closely with technology development teams to ensure user acceptance criteria are met prior to implementation

  • Act as the primary interface between the Product Owner and the Feature Team for the assigned domain

  • Establish working relationships and routinely interface with: project sponsors, business stakeholders, technology, Subject Matter Experts (SMES), and other functional partners to provide/complete required project documentation (process flows, gap analysis, procedures, etc.)

  • Represent the user group by presenting document requirements to the technology teams, Gather stakeholder input and signoff as required

  • Contribute to the end to end business design of the workflow applications, thinking strategically across various user groups

  • Oversee the testing teams' understanding of requirements and test functionality as needed

  • Assist with Governance of new requests by leading discussions for inclusion in Product Backlog

  • Develops others in increasing levels of business and technical acumen in order to effectively bridge the gap between business and technology

  • Establish and facilitate appropriate regular working meetings as required, develop presentations and shape messages in a manner effective for senior management and business presentation

  • Gather stakeholder input and signoff as required

  • Provide timeline estimates to project plans as needed

  • Monitor, track, and report on owned project deliverables through each stage of the project life cycle

  • Identify and track risks and issues, and escalate as needed to management

  • Provide user support during production incidents and proactively communicate status


  • BA/BS degree or equivalent work experience required

  • A minimum of 5 years in the financial services market

  • Experience in leading the elicitation and documentation of workflows and business requirements

  • Experience in loan operations and/or loan technology preferred

  • Agile/Scrum project management methodology experience is a plus

  • Able to operate independently, follow tight deadlines, and prioritize work in order to support concurrent projects

  • Strong analytical, communication (verbal and written), and delivery skills

  • Adept at working with a diverse group of stakeholders; tailoring communication styles and methods as needed

  • Able to understand big picture concepts and break them down into detail needed to implement them.

  • Participates proactively and continuously in the activities of the team. Is visible, vocal, and objective

  • Proficiency in MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint

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Wholesale Lending Services Workflow Business Analyst Lead Vice President

Jpmorgan Chase & Co.