Wholesale Data Entry Agent

Peet's Coffee & Tea Emeryville , CA 94608

Posted 2 weeks ago

Overview

Reporting to the Wholesale Operations/CS Manager- this position is responsible for all aspects of customer and consumer data entry order placement for both Customer Experience and Wholesale Support business units. The Data Entry agent follows established procedures and exercises independent judgement while maintaining the routine flow of daily work for both business channels. This position requires strong attention to detail and flexibility. Other administrative duties may be required occasionally in support of overall business operations

Responsibilities

  • Accurate entry of data by inputting alphabetic and numeric information utilizing established procedures and protocols via different order management platforms ( Magenta, DAX, D365)

  • Maintains data entry requirements by following data program processes and techniques currently established as well as showing flexibility with new processing requirements associated with data entry system updates.

  • Verifies entered data by reviewing, correcting, deleting, or reentering data; combining data from multiple systems (if required) when information is incomplete. Questioning orders and files to help eliminate duplication of data

  • Provides feedback and recommendations to management in support of more efficient data entry processing

Qualifications

  • Embrace Peet's Mission, Guiding Principles and Values

  • Exceptional professionalism and contagious enthusiasm for both internal customers

  • Exceptional attention to detail

  • Proficient data entry software and website skill sets

  • Outstanding leadership qualities

  • Strong team player- Team oriented

  • Highly passionate about serving Peet's customers

  • Ability to think quickly on one's feet

  • Ability to prioritize and manage time efficiently

  • Exceptional written and verbal communication skills

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Wholesale Data Entry Agent

Peet's Coffee & Tea