Wholesale Area Manager

Carrier Enterprise currently has an exciting opportunity for a Wholesale Area Manager at our Houston/Jersey Village location.

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Objective:

The Wholesale Area Manager works closely with the Directors of Sales, Regional Directors of Operations and Regional Product Management to ensure the alignment of the Wholesale Branches with overall company and regional strategies. This position will ensure the focus of the Wholesale Branches on the achievement of increased sales, profitability, and market share in the assigned market by working closely with the Branch Sales Mangers and Branch Sales Reps while driving key operational performance metrics.

The Wholesale Area Manager continuously critiques branch merchandising, operating systems, policies, procedures, and processes for opportunities for improvement. Fostering an environment of collaboration, sharing, and development in their respective markets. This position will also assist in the recruitment and development of Branch Sales Associates to build exceptional pipeline talent for our

Wholesale Branches.

Duties and Responsibilities:

Customer-oriented approach with the ability to coach employees and understand customer needs.

Oversee the branch operations and sales & profitability goals for a group of Wholesale branches in an assigned market.

Formulate strategies and action plans to maximize sales at each respective Wholesale branch in the assigned market.

Ensure that each Wholesale branch implements & maintains the highest level of customer service.

Work directly with the local sales teams to develop strategies for increased traffic in the Wholesale branch, as well as conduits for useful feedback from dealers regarding customer service efforts.

Participate in the recruiting process to hire and train new Sales Associates, Branch Sales Reps, and Wholesale Branch Sales Managers; manage the Wholesale Branches in the respective market to develop, coach and motivate the teams to ensure that a high professional standard is achieved, and monthly sales and EBIT targets are met.

Conduct regular Lumiform audits, sales and business reviews using business intelligence (BI) tools to identify opportunities to increase sales and profitability.

Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.

Excellent time management, organization and planning skills are essential to be successful in this role. All candidates must be self-starters with proven ability to handle multiple projects simultaneously.

Work to stretch, challenge and develop leaders in the Wholesale Branches to keep the leadership pipeline flowing.

Ability to analyze situations and make appropriate recommendations for correcting operational processes.

Communicate both verbally and written to a wide variety of skill/knowledge levels in addition to possessing excellent presentation skills.