At Amazon we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors called delivery partners to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems that allows delivery partners to on-board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.
We are looking for a West Coast Community Manager to own the strategic management of our Delivery Partner populations in the West Coast region. This includes deeply understanding the composition of Delivery Partners in Amazon Flex cities on the West Coast, creating targeted marketing strategies to acquire new Delivery Partners and engage our existing Delivery Partners, and executing regional marketing communications and events. This position is based in Seattle, but can be flexible to work remotely in one of our other offices on the West Coast.
ROLES AND RESPONSIBILITIES
Manage key performance indicators for your region, including acquisition and engagement metrics for Delivery Partner populations
Work with Amazon Flex Marketing to understand national marketing plans and tailor them for your region
Execute regional marketing strategies for acquisition, including managing local marketing channels such as job boards
Execute regional marketing strategies for engagement, including regional events
Test and learn in your region and propose new concepts for national rollout
Monitor Delivery Partner sentiment in your region and act as the expert on their needs, including communicating back to corporate team in Seattle