Performs responsible recreational service work providing floor coverage in Wellness areas during center's operational hours. Monitors safe and proper usage of exercise equipment, performs all cleaning duties associated with position, and encourages and enforces Wellness department's policies and guidelines. This role reports directly to center's Wellness Management Staff. Performs related work as required.
Must be available to work Monday and Friday evenings (5:00PM - 9:15PM), and weekends (morning and afternoon/evening shifts available).
ESSENTIAL JOB FUNCTIONS
Delivers uncompromising customer service responding immediately to customer requests, inquiries, and concerns.
Actively engages in conversations with participants to ensure their questions and needs are fulfilled.
Monitors safe and proper use of exercise equipment.
Performs Wellness orientations, exercise consultations, and fitness assessments.
Performs all cleaning duties as outlined in department's "opening/closing checklist".
Makes "rounds" every 20 - minutes while working to ensure fitness areas, locker rooms, and restrooms are safe and clean.
Reports any equipment malfunctions, environmental risks, or shortages of supplies to supervisor or other to center related manager.
May keep participant visitation count.
Attends monthly staff meetings and in-service trainings.
County Of Roanoke Virginia