Wellness Attendant & Front Desk Representative

POSITION SUMMARY

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Delivers excellent service to all members, guests, and program participants. This will be a dual role between the Wellness Center and Front Desk at the Minerva Area YMCA.

STARTING RATE

• $10.75/hr commensurate with experience

AVAILABLE HOURS

• Early afternoon/evenings until close

• Hours and days will vary M-F

• Saturday 8am - 12pm

• Other shifts as needed

QUALIFICATIONS

• Eagerness to welcome, connect, and engage with others.

• Strong listener with the ability to empathize and problem solve.

• Ability to relate effectively to diverse groups of people.

• Previous customer service, sales, or related experience.

• Solid computer skills and Microsoft Office experience required.

• Experience working with people of different backgrounds, abilities, opinions and perceptions.

• First Aid/CPR/AED certification preferred but will provide training

• Knowledge in overall health and wellness related fields

• In understanding of exercise equipment and procedures while in use

ESSENTIAL FUNCTIONS

• Provides excellent service to members, guests, and program participants contributing to member engagement.

• Handles and resolves concerns.

• Promotes and sells memberships and programs.

• Builds relationships and helps connect community members to the YMCA.

• Part-time staff receive complimentary memberships and discounted rates for child care and most programs.