Welcome Center Student Ambassador

Posting Details

Position Information

Working Title Welcome Center Student Ambassador Department Undergraduate Admissions Type of Work Study Institutional, Federal Building/Office Location WC - Welcome Center Work Schedule

Various / Flexible

Job Description

Our Admissions Welcome Center Student Ambassadors will serve as thought partners in creating a compelling NKU visit experience for prospective students and families.

Students in these roles will:

• Create a welcoming environment for all visitors

• Share their personal NKU experience through facilitating and leading the campus visit experience (ie., telling your NKU story when in contact with prospective families)

• Execute assigned Admissions follow-up strategies for all NKU visitors (daily visits, on-campus events, etc.)

Primary Responsibilities

Duties include:

• Provide customer service for welcome center visitors

• Administer front desk responsibilities

• Facilitate campus tour experience for prospective families

• Operational tasks related to visits (event preparation, visitor follow-up, emails, outreach etc)

Qualifications

Tour Guide

• Provide Customer Service for Welcome Center Visitors

• Administers Front Desk responsibilities

• Facilitate Campus Tour Experience for Prospective Families

• Carry out daily operational tasks (e.g., event prep, visitor follow-up outreach, etc.)

• Provide Customer Service for Welcome Center Visitors

• Carry out calling campaigns as assigned by Admissions Leadership

• Answer inbound customer service calls

• Respond to General Admission email inbox messages

Minimum Education Some College Pay Rate $12 - $14 per hour

Posting Detail Information

Requisition Number 20221631 Job Open Date 03/27/2024 Job Close Date Quick Link https://jobs.nku.edu/postings/12615

Supplemental Questions