Welcome Center Staff

General Statement of Duties: This position is responsible for greeting the public and controlling access of the facility to members only. This position requires the knowledge of membership information and programs, the selling of same and entering of same in computer. This position also requires the answering of phones and giving tours of facility.

Typical sales type position with intermittent standing and sitting.

Job Segments:

• Greets all members and guests as they enter the facility. Acknowledges every member, every time.

• Creating the Membership Experience for all guest, members, and visitors.

• Answers phones.

• Sells and enters in computer memberships and programs.

• Prepares end of shift reports and balances money as required.

• Be understanding when members are upset, listen intently to their issue(s) and attempts to handle or report the problem.

• Does facility tours for prospective members.

• Maintains a cooperative working relationship with all staff, volunteers and members.

• Accepts and demonstrates the Character Development Values of Caring, Honesty, Respect and Responsibility.

• Actively participates and supports the annual scholarship campaign.

• Performs all other duties as assigned.

Education/Experience:

• Position requires a High School Diploma or General Equivalent Diploma.

• Excellent Customer Service Skills.

• Proficient with Microsoft Suite of Products.

• Certified in CPR or ability to obtain certification within 45 days of employment.

Status: Part-time Non-Exempt

We are a Drug free Workplace