Welcome Center Coordinator

Posting Details

Position Information

Working Title Welcome Center Coordinator Department Undergraduate Admissions Compensation Title Coordinator, Welcome Center Position Number 30000410 Position Status Regular Work Schedule

M-F 8:15-4:30 p.m. Some evening and weekends required.

Hours per Week 37.5 Months per Year 12 Commitment to Inclusive Excellence

Northern Kentucky University is an Equal Opportunity/Equal Access/Affirmative Action institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

Purpose of Position

The Coordinator of the Welcome Center will counsel students and families about postsecondary options and recruit them to NKU including conducting individual and group information sessions and provide tours of the campus.

The Coordinator represents NKU at high schools, community colleges, community partners and at college day/night programs; assists in student recruitment efforts, designs and implements campus visitation programs, and supports admission and orientation events.

Primary Responsibilities

• Coordinate all visit activities in the Welcome Center.

• Supervise student workers and tour guides.

• Assist admissions counselor staff in recruitment efforts for a specific territory.

• Support Orientation and Admissions Events

• Coordinate campus visit programs including: Norse Days and High School Group Visits (includes all faculty and staff communication to support recruitment events)

• Set the standard for the exceptional customer service practices by proving outstanding service to all prospective students.

• Serve as the coordinator to schedule support for any summer camps or agreed partnerships (Governors Scholars, Summer Spark, etc.).

• Evaluate visit program success through frequent assessment; collaborate with the Assistant Director of Admissions in order to provide reports to director highlighting successes and recommendations for improvements.

Qualifications

• Bachelor's Degree and one year of related experience required.

• Excellent communication and management skills, administrative system implementation, event management experience, strong analytical and organizational skills.

• Superior customer service experience.

• Candidate will need to have experience and/or interest in the recruitment and training of volunteers.

• Extremely detail orientated, diplomatic with an ability to exercise discretion and maintain privacy, critical thinking skills, ability to multi-task, meet deadlines, prepare and deliver professional presentations.

• Must have ability to make accurate and deliberate decisions in an often-high volume work environment.

• Candidate must have a valid driver's license and reliable transportation.

Minimum Education Bachelor's Degree Preferred Education Bachelor's Degree Minimum Experience 1 year Salary Minimum $37,128 / Annually Pay Grade S68

Posting Detail Information

Requisition Number 2024S2037 Job Open Date 06/03/2024 Job Close Date Open Until Filled No Quick Link https://jobs.nku.edu/postings/13949 Is this an internal only posting?

Supplemental Questions