Weekends At Planet Fitness

Planet Fitness Colma , CA 94014

Posted 5 days ago

Our Job Opening:

We are searching for an (Member Services Representative) to join our team! As a member of our weekend staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!

Responsibilities of this high pace environment will include:

  • Weekend Club Cleanliness and Maintenance:

  • Go above and beyond to keep the front desk area and lobby clean and orderly.

  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.

  • Regular cleaning of all exercise equipment and tanning beds.

  • Regular restroom and wet area cleaning and stocking.

  • Customer Service/Front Desk Activities:

  • Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!

  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.

  • Respond to member questions and concerns in a timely and professional manner.

  • Conduct beverage or merchandise purchases on the point of sale system.

  • Close shift for the business day and create bank deposits for the following day.

  • Managing Member Accounts:

  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Qualifications:

  • Proven track record of great communication skills.

  • Customer Service experience is preferred.

  • High school diploma/GED equivalent required.

  • Must be 18 years of age or older.

  • Basic computer proficiency

  • Punctuality and reliability is a must.

  • Exceptional customer service skills, cleaning detail skills; the ablility to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.

High Physical Demands/Requirements:
Physical and manual labor is a big part of the work day

  • Continual walking, standing, bending, during shift.

  • Continual maintaining and cleanliness during shift

  • Continual talking in person or on the phone during shift.

  • Must be able to lift up to 75 lbs during shift

  • Will occasionally encounter toxic chemicals during shift.

Why you should join Planet Fitness!

  • Contribute to changing people's lives every day by helping us create a healthier Planet!
  • Work hard and play hard with an amazing group of talented, dynamic professionals!
  • I love the demands of high paced environment!
  • Free Black Card Membership.
See if you are a match!

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VIEW JOBS 10/29/2018 12:00:00 AM 2019-01-27T00:00 Our Job Opening: We are searching for an (Member Services Representative) to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Responsibilities will include: * Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. * Customer Service/Front Desk Activities: * Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point of sale system. * Close shift for the business day and create bank deposits for the following day. * Managing Member Accounts: * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Qualifications: * Proven track record of cleaning responsibliites * Customer Service experience is preferred. * High school diploma/GED equivalent required. * Must be 18 years of age or older. * Basic computer proficiency * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. High Physical Demands/Requirements: Physical and manual labor is a big part of the work day * Continual standing, bending, walking during shift. * Continual walk through and maintaining club cleanliness * Continual talking in person or on the phone during shift. * Must be able to lift up to 75 lbs. * Will occasionally encounter toxic chemicals during shift. Why you should join Planet Fitness! * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work hard and play hard with an amazing group of talented, dynamic professionals! * Free Black Card Membership. Planet Fitness Colma CA

Weekends At Planet Fitness

Planet Fitness