Weekend Concierge/Front Desk Receptionist

Receptionist Job Description

The receptionist is an open area, front desk position that is a greeter to all visitors.

Duties include:

• Extend a prompt, warm and inviting welcome to all visitors.

• Answer calls in a friendly and professional manner.

• Maintain a clean and neat reception area making a good first impression.

• Perform multiple tasks simultaneously in a fast-paced, high-volume environment.

Primary responsibilities:

Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.

Ensure that messages are relayed promptly to the intended person.

Offer refreshments to visitors and make them feel welcome and comfortable.

Assist with other administrative duties as assigned.

Coordinate appointments and reservations as necessary.

Receive and distribute packages.

Ensure lobby entrance is tidy and clean.

Maintain office supply inventory,

Handle daily outgoing FedEx shipments.

Job Requirement

• High school diploma or GED

• Associate or bachelor's degree in communications or business

• Prior experience with Microsoft Office and typing

• Excellent communication and interpersonal skills

• Organized and resourceful

• Customer-focused

• Active listener

• Adept at prioritizing, scheduling and multitasking

• Ability to handle office equipment (e.g., the telephone system, printer and fax machine)

• Fast and eager learner

• Phone Etiquette