Website Administrator

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs

• Virtual doctor visits

• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount

• Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program

• 24/7 Chaplaincy Services

What You'll do

As the Website Administrator, you'll play a pivotal role in managing and overseeing the administrative aspects of our E-commerce software. Your primary responsibility will revolve around the upkeep and enhancement of our e-commerce systems, focusing on our HCL website platform and IBM Sterling OMS.

• Oversee the day-to-day operation of our e-commerce systems to ensure optimal functionality.

• Manage WebSphere and other server technologies to ensure smooth operation and performance optimization.

• Conduct routine checks and updates to maintain system integrity and stability.

• Maintain Gsuite software like Google Tag Manager, Google Analytics, etc.

• Regularly update and manage website content, including product listings, descriptions, images, and promotional banners.

• Optimize website content and layout to improve user experience and conversion rates.

• Utilize SEO strategies and tools to enhance website visibility and search engine rankings.

• Work closely with cross-functional teams, including marketing, sales, and IT, to implement new features and functionalities aligned with business objectives.

• Communicate effectively with stakeholders to gather requirements and ensure successful implementation of website changes.

• Troubleshoot technical issues related to the website and e-commerce systems promptly.

• Address user-reported problems, ensuring swift resolution and minimal disruption to the user experience.

• Perform root cause analysis to prevent recurring issues and implement preventive measures.

• Escalate issues to the proper resources for efficient resolution.

• Maintain security protocols to safeguard customer data and prevent security breaches.

• Conduct regular security audits and assessments to identify vulnerabilities and take proactive measures to address them.

• Monitor website performance metrics, such as traffic, conversion rates, and user engagement.

• Generate reports detailing key performance indicators and provide insights for improvement.

• Proactively identify areas for improvement in website functionality, performance, and user experience.

• Recommend and implement solutions to enhance site usability, load times, and overall performance.

• Create and maintain documentation for website processes, configurations, and troubleshooting guidelines.

• Provide training and guidance to team members on website usage, best practices, and updates.

Supervisory Responsibilities

None

Essential Qualities for Success

• At least 5 years of Website Administration, WebMaster, or similar experience and bachelor's degree in computer science, IT, or equivalent combination of experience and education.

• Proficiency in managing e-commerce platforms, specifically HCL and IBM Sterling OMS.

• Strong background and understanding of WebSphere.

• Certifications in HCL Commerce, AWS, and IBM Sterling OMS.

• Experience in leading requirements-gathering workshops and translating them into technical solutions.

• Experience with Jira, Confluence, Bitbucket, and AWS

• Proficiency in performance monitoring and optimization tools.

• Background in DevOps practices and CI/CD pipelines.

• Strong understanding of web development, HTML, CSS, and JavaScript.

• Familiarity with SEO principles and website analytics tools

• Excellent verbal and written interpersonal and communication skills.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.

• Capability to lift 15 pounds periodically.

• Able to navigate and access all facilities.

• Skill to effectively communicate verbally with others, both in-person and via electronic devices.

• Close vision for computer-related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Responsibilities What You'll do As the Website Administrator, you'll play a pivotal role in managing and overseeing the administrative aspects of our E-commerce software. Your primary responsibility will revolve around the upkeep and enhancement of our e-commerce systems, focusing on our HCL website platform and IBM Sterling OMS.

• Oversee the day-to-day operation of our e-commerce systems to ensure optimal functionality.

• Manage WebSphere and other server technologies to ensure smooth operation and performance optimization.

• Conduct routine checks and updates to maintain system integrity and stability.

• Maintain Gsuite software like Google Tag Manager, Google Analytics, etc.

• Regularly update and manage website content, including product listings, descriptions, images, and promotional banners.

• Optimize website content and layout to improve user experience and conversion rates.

• Utilize SEO strategies and tools to enhance website visibility and search engine rankings.

• Work closely with cross-functional teams, including marketing, sales, and IT, to implement new features and functionalities aligned with business objectives.

• Communicate effectively with stakeholders to gather requirements and ensure successful implementation of website changes.

• Troubleshoot technical issues related to the website and e-commerce systems promptly.

• Address user-reported problems, ensuring swift resolution and minimal disruption to the user experience.

• Perform root cause analysis to prevent recurring issues and implement preventive measures.

• Escalate issues to the proper resources for efficient resolution.

• Maintain security protocols to safeguard customer data and prevent security breaches.

• Conduct regular security audits and assessments to identify vulnerabilities and take proactive measures to address them.

• Monitor website performance metrics, such as traffic, conversion rates, and user engagement.

• Generate reports detailing key performance indicators and provide insights for improvement.

• Proactively identify areas for improvement in website functionality, performance, and user experience.

• Recommend and implement solutions to enhance site usability, load times, and overall performance.

• Create and maintain documentation for website processes, configurations, and troubleshooting guidelines.

• Provide training and guidance to team members on website usage, best practices, and updates. Supervisory Responsibilities None