Webcampus Operations Manager

Stevens Institute Of Technology Hoboken , NJ 07030

Posted 5 months ago

Job Description:

The WebCampus Operations Manager handles a wide variety of support functions, general office duties, and special projects in support of the distance learning function. The tasks that the WebCampus Operations Manager is responsible for shall include but not necessarily be limited to the following:

  • Manage and execute the payroll procedures for online instructors and course developers each semester (including the distribution of contracts and associated processing in the Workday system).

  • Assist in the scheduling of online courses each semester. Involves heavy collaboration and coordination with academic area administrators and the Registrar.

  • Maintain enrollment reports during each enrollment cycle.

  • Initiate financial requisitions for area purchases. Also includes fulfilment of miscellaneous financial processes (including student rebates and periodic travel expense forms). Involves extensive use of the Kuali system and periodic use of the Concur system.

  • Maintain the WebCampus Studios schedule and oversees basic recording operations. This includes operations in the A501 eClassroom as well as the main studio in A515. Faculty members shall be given first priority to these facilities. Access can be granted to students and staff members as availability permits. May involve occasional use of Kaltura and/or YouTube functions.

  • Collaborate with the Information Technology Department and the Center for Faculty Engagement and Advancement (CFEA) in the deployment of joint faculty training activities.

  • Manage the WebCampus internal and external websites. Involves monthly updates to the WebCampus News web pages, periodic updates to home page content, and occasional content updates on other pages. May involve periodic coordination with the Enterprise Web Services division of the Information Technology area.

  • Assist in executing special projects that are assigned to the WebCampus area by senior management.

  • Assist in using social media tools (particularly Twitter, LinkedIn, and Facebook) to keep faculty and students up to date on WebCampus operations and drive traffic to the WebCampus website.

  • Participate in planning and running the WebCampus Board of Director meetings (scheduled twice a year).

  • Assist in managing quality improvement and quality assurance mechanisms, including course audits and end-of-semester student surveys.

  • Continuously improve WebCampus core processes particularly student-facing processes that cross divisional boundaries.


  • MS Office applications particularly MS Excel, Word, and Powerpoint. MS Visio also helpful.

  • Familiarity with the following eLearning systems: Canvas, Blacboard Collaborate, TurnItIn, Kaltura, ACE

  • Familiarity with the following university systems: Kuali, Workday, Concur, and the Event Management System (EMS)

  • Familiarity with managing social media accounts

  • Ability (or desire to learn how to use) website content management systems;

  • Soft skills, including running meetings and making occasional presentations.

  • Customer support

The ideal candidate will have a minimum of 2 years' professional administrative experience. The ideal candidate will also have experience in taking online courses, preferably at the graduate level.


Web Campus

General Submission Guidelines:

In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

Still Have Questions?

If you have any questions regarding your application, please contact

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.

Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.

Jeanne Clery Disclosure:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site:

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Webcampus Operations Manager

Stevens Institute Of Technology