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Web Content Administrator

Expired Job

Federal Deposit Insurance Corporation Washington , DC 20001

Posted 4 months ago



This position is located in the Division of Administration, Management Services Branch of the Federal Deposit Insurance Corporation and provides support in the areas of coordination, administration, and publication of all web contents related to the Division.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.


  • Provides management and technical support for creating and designing new (and/or reviewing/approving changes to existing) DOA websites and SharePoint sites using enterprise technology platforms and tools.

  • Gathers and analyzes business requirements; designing, configuring and managing the implementation of a variety of DOA web pages (Intranet and Internet) and SharePoint, monitoring system functionality, usability, security and integrity; troubleshooting user problems; and collecting and analyzing system statistics. Plans and schedules work operations.

  • Makes recommendations on the appropriate design & usage policies and procedures and future direction of DOAs use of web technologies.

  • Maintains and administers DOAs web content using enterprise technology platforms and tools (such as Adobe CQ, Adobe Dreamweaver, Adobe Photoshop, SharePoint, Qualtrics Survey, business intelligence and data analytics tools, etc.) throughout the information lifecycle and process.

  • Consults with all levels of management and staff in DOA to identify and resolve actual or emerging problems.

  • Coordinates with the appropriate Data Stewards for access to and use of the information to be published on the Internet. Establishes and directs the efforts of special working groups for the purpose of developing new web-based information products.

  • Designs and develops DOA surveys and survey data analysis. Conducts further analysis on survey results to capture patterns/correlations.

  • Development, implementation and testing of DOA web-based applications and data analytics projects.

Travel Required

Occasional travel

  • Occasional travel may be required.

Supervisory status


Promotion Potential


Job family (Series)


Conditions of Employment

U.S. Citizenship is required.
Registration with the
Moderate Risk Position

  • Minimum Background Investigation (MBI) required.

Completion of Confidential Financial Disclosure may be required.


Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found .
For the CG-12:
Applicants must have one year of specialized experience equivalent to the grade 11 level, or higher, in the Federal service. Specialized experience is experience (1) planning, designing, implementing and administering websites and SharePoint sites using enterprise content management tools; (2) managing IT implementation of projects to plan, architect, design and develop end-to-end IT solutions and web applications using enterprise CRM platforms to meet business needs; and (3) collaborating with clients to provide technical planning guidance and follow up.
There is no substitute of education for specialized experience for this position.
Qualifications Required:

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined well qualified for this position. For more information, .


Additional information

To read about your rights and responsibilities as an applicant for Federal employment, .
If selected, you may be required to serve a probationary period.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below. Top ranked candidates will be referred to the selecting official for further review and consideration.
1.Ability to design, develop, configure, and administer websites, web-based applications, and SharePoint using web content management & publication, and enterprise CRM platform tools.
2.Ability to elicit business requirements form stakeholders at all levels to analyze and translate into technical requirements.
3.Knowledge of policies and procedures in content development and lifecycle management.
4.Knowledge of survey design.
5.Ability to design and develop data integration & analysis, on-line data reporting and visualization.
6.Ability to communicate orally to interact at all levels of the organization.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

To preview questions please .

Background checks and security clearance

Security clearance

Drug test required


Required Documents

Please review the following to determine your eligibility and which document(s) is required to complete your application:

VETERANS PREFERENCE: If you are claiming veterans preference, . (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents.)

INTERAGENCY CAREER TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus Federal employee eligible for consideration under the ICTAP, you must submit proof of eligibility. For more information,.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.

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Web Content Administrator

Expired Job

Federal Deposit Insurance Corporation