The Wealth Management Associate (WMA) provides business development, client service and technical support to Client Strategy Teams (CST) in a given market. These teams generally consist of a Private Wealth Advisor (PWA) Portfolio Manager (PM), Trust Officer (TA) & Financial Planner (FP). This role is accountable to work with all Discipline Professionals, with an emphasis on financial planning, investment management, client report creation and presentations. Responsibilities may also include communicating with clients on a regular basis, investigating and responding to customer inquiries, implementing portfolio re-optimizations, verifying performance measurement reports and assembling any other material necessary to support the CST.
The WMA is on the career path to become a CST Member and will receive coaching/mentoring to develop enhanced sales, relationship management and technical skills.
Business Development Support
Support the CST in business development by taking onus of all prospect presentations based on an understanding of client needs.
Coordinating and facilitating new account opening as well as retitling accounts in accordance with stated procedures in a seamless manner and to quality standards; performing all required client onboarding activities to deliver a smooth experience.
Helping facilitate and coordinate client/prospect requests, manage problem resolution matters
Develop and implement customer contact schedule
Relationship Management & Support
Develop advisory relationship with clients managed by the CST and work closely with the Managing Director such that an exceptional client experience is delivered to all clients
Develop a relationship development plan for all assigned clients, under the direction of the Private Wealth Advisor, to maximize client lifetime value
Proactively help with maintenance requests and coordinate with the Wealth Management Support Services (WMSS) and Wealth Management Trust Administration (WMTA.)
Help the Portfolio Manager and Private Wealth Advisor where applicable: obtain and update all Investment Policy Statements (IPS) , fee exceptions, Reg 9 reviews, re-optimization and trading, stay current and follow up on all client Required Minimum Distributions (RMDs) and other administrative functions for clients
Help the CST manage all client and prospect experiences according to established standards and guidelines. Complete all required account opening documentation in accordance with recognized processes and procedures.
Gain understanding of the relevant directives, procedures, and policies.
Knowledge & Experience
Bachelor's degree in Finance or related field is a plus
3-5 years of experience in the Financial Services industry or work related experience recommended
Financial planning knowledge base (i.e. CFP designation or intent to pursue, with experience as a practicing financial planner a plus)
General knowledge of financial markets, portfolio management theory, and federal and state tax laws. Exposure to fiduciary laws preferred
Developed knowledge of Bank products, services and capabilities
Must be a team player; Excel, Word, Lotus Notes or Outlook experience
In-depth interpersonal skills
In-depth diagnostic skills to translate client needs into integrated wealth management solutions
Able to anticipate client needs
Proactive in bringing advice and solutions
Comfortable exploring beyond one's area of technical expertise (i.e. Discipline)
Energized by interaction with clients
Demonstrated ability to work with clients in a consultative fashion (i.e. assess client needs and craft creative, holistic solutions).
Strong verbal and written communication skills and open communication style.
Ability to negotiate and influence
Ability to work effectively within a matrix management framework.
A willingness and aptitude to influence and recognize new business opportunities
We're here to help
At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do helping people is in our DNA. For 200 years we have thought about the futurethe future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we're changing the way people think about a bank.
As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmoharriscareers.com.
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO Harris Bank is an Equal Opportunity Employer for all, inclusive of Minorities, Women, Veterans, and Persons with Disabilities.